Literally the worst app in existence
The instructions were subpar and even once I’m connected, the birds feeder randomly goes offline and save nothing. On the off chance that you DO get a notification a bird has arrived, half the time you click to see it, the app goes live…and no birds are there.
It’s not intuitive, not user friendly, and not effective. I got this as a gift and to be honest, I hate it. I’m certain the sole purpose of those device was data harvesting from my phone.
It’s not intuitive, not user friendly, and not effective. I got this as a gift and to be honest, I hate it. I’m certain the sole purpose of those device was data harvesting from my phone.
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Worst Update
July 8 2026 if you bought the camera feeder, return it immediately! This has to be the worst App ever! You used to be able to just tap on the image and see a live feed of the birds eating. Now you have to go through three steps and by the time you get to the camera, the bird is already gone! Extremely disappointing, and not worth it! This is terrible, please fix it ASAP.
Whoever did this update should be fired!😡
Whoever did this update should be fired!😡
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Misidentifies 75% of the birds
The AI used in this App to identify birds at the feeder is severely inaccurate. Finches identified as Wild Turkeys, Mexican Duck (in NE Ohio) etc… I do like posting the inaccurate images and descriptions to my friends because the misidentification is so wildly inaccurate, we get a good laugh about it. The BirdReel Device that the images and video are taken from is good (though this is my first smart birdfeeder so I have nothing to compare it to).
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So many ways it’s inferior
I bought this for the solar panels on the roof. The camera doesn’t take photos or videos when birds appear. Sure, get notifications. The app is extremely clunky.
Waste of money
I have never been able to connect or activate the software. They never send a code for sign in and instruct you to call customer service but provide no phone or email. What a waste of time and money.
