Impossible, rude and do not recommend
I had an old email linked with my account, tried to change it. Didn’t let me, customer service representative was rude. In the end, had to delete my whole account as for no reason at all they couldn’t activate with another email cause phone number was linked to old number.
Couldn’t help at all. Was rude, told me that I am closing this case down cause they couldn’t help yet nothing they were saying detailed exactly why. Felt an impossible conversation. Do not recommend and can’t change an email address… 🙄
Couldn’t help at all. Was rude, told me that I am closing this case down cause they couldn’t help yet nothing they were saying detailed exactly why. Felt an impossible conversation. Do not recommend and can’t change an email address… 🙄
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SSads123j
Bits
Don’t bother. Complete waste of time, was paying it for god knows how long. Score never improved and the rent reporting is a waste of time as well, never registered that I had rent reporting switched on.
M"Mike "nickname"
Rubbish
Can’t update password on app so tried to cancel as have new card then you try take payment even tho my account is not live and then send me email saying you will report me to credit agencies I think your a scam to be honest I want my account cancelled
PPetelyons26
App crashed
I’m trying to get into the app so I can pay my credit card but it won’t let me login. It just keeps thinking over and over again. Then I’ll try and get hold of the support for the app and it won’t let you send a message. It gives you every other option apart from sending a message for an issue so I’m not sure how I’m supposed to pay my Bill to be honest.
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LLeeRoy2643
Since update
Used this for a while has helped massively with credit score, however Since updating the app i haven’t been able to access? So won’t be using until the app is easily accessible
Eelsbellesss
