Wrong info
They say everyone can have a card but someone lied then they say no
Help
I can’t access my account as it got my old number on
Disappointed
I do use the credit card function and pay the £14.00 subscription and had no issues which is fine. What I do have issue is with being further charged £9.99 for a money building app that said would increase my credit limit for my credit card. It hasn’t increased it nor is there way to cancel the subscription. I’m sure under the Digital Markets, Competition and Consumers (DMCC) Act 2024 and the Consumer Contracts Regulations 2013 there should be an option to “click to cancel “ so the fact there isn’t is really sketchy and makes me now feel quite insecure about using Bits as a company if they are skirting consumer and financial laws.
I have been paying since Feb for something that has done nothing that it said it would and I want that money back. I’m really disappointed in Bits.
I have been paying since Feb for something that has done nothing that it said it would and I want that money back. I’m really disappointed in Bits.
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£14 per month? Rip off merchants
Far too expensive.
Had previous 2 accounts opened now opened third time
Well yeah great for easy setup via the app and identification process past two times had account opened the standard 14 pound one but didn’t use it both times. Now I’ve gone for the 42 pound monthly plan hopefully should be great for raising my credit score let’s see
Fantastic easy to use
Great app and great customer service
Miss
I’ve been a Bits customer since October 2022, but unfortunately I can no longer access my account. The SMS verification code required to log in is never delivered, despite my phone number remaining the same for over six years.
I’ve contacted customer support multiple times, explained the issue in detail, and followed every instruction provided. Unfortunately, my case was repeatedly misunderstood—I was sent password reset links even though resetting my password was never the problem. The real issue is that I cannot receive the login verification code, making it impossible to access the app.
After several emails and a long wait, the issue still hasn’t been resolved. As a long-term customer, this has been extremely frustrating. I can’t recommend the service in its current state because if you’re locked out of your account, getting the problem resolved is far more difficult than it should be.
I’ve contacted customer support multiple times, explained the issue in detail, and followed every instruction provided. Unfortunately, my case was repeatedly misunderstood—I was sent password reset links even though resetting my password was never the problem. The real issue is that I cannot receive the login verification code, making it impossible to access the app.
After several emails and a long wait, the issue still hasn’t been resolved. As a long-term customer, this has been extremely frustrating. I can’t recommend the service in its current state because if you’re locked out of your account, getting the problem resolved is far more difficult than it should be.
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Mr j Davidson
Stole my money
App keeps logging me out
Keep getting logged out of the app when. I’m in it or using my card been happening for
Months
Months
Cherie Haydon
My bits credit card is a God send to me❤️
Scam
This is a scam
Terrible
Took my money and won’t let me take a picture of my id without staying blurred so I can’t buy anything
Appreciate you
Appreciate you
Absolute joke
Opened an account
Fraud was commited on my account in less than a week
No one responds to emails
Money was taken for a purchase i never made
Avoid avoid avoid
Fraud was commited on my account in less than a week
No one responds to emails
Money was taken for a purchase i never made
Avoid avoid avoid
Total scams
Beware
Scam
This is pretty much a scam. False promises of guaranteed limits until you pay your membership and then you have a 30 day wait before any credit card, without guarantee.. I’m really surprised at Apple for allowing this in the Ecosystem
The worse card system
I had this account for the last 18 months they never give you a higher limit than £50 and they ask for a repayment weekly, then the so called store card you can only buy gift cards for which you have to pay upfront 30% it’s an AI generated account and a total scam in my opinion! Customer service in Gibraltar good luck with that one!
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Unusable
The app allows me to log in with my details but once I put the code in it takes me back into log in everytime. Simply can not access my account
No fast increase
I have the credit card in which you have to pay £14 a month l don’t know why really
Credit limit is very poor only £50 in which you have to pay every week
Credit limit is very poor only £50 in which you have to pay every week
Bit’s app
Good for building credit score and emergency money
