Scam
This is a scam
Terrible
Took my money and won’t let me take a picture of my id without staying blurred so I can’t buy anything
Appreciate you
Appreciate you
Absolute joke
Opened an account
Fraud was commited on my account in less than a week
No one responds to emails
Money was taken for a purchase i never made
Avoid avoid avoid
Fraud was commited on my account in less than a week
No one responds to emails
Money was taken for a purchase i never made
Avoid avoid avoid
Total scams
Beware
Scam
This is pretty much a scam. False promises of guaranteed limits until you pay your membership and then you have a 30 day wait before any credit card, without guarantee.. I’m really surprised at Apple for allowing this in the Ecosystem
The worse card system
I had this account for the last 18 months they never give you a higher limit than £50 and they ask for a repayment weekly, then the so called store card you can only buy gift cards for which you have to pay upfront 30% it’s an AI generated account and a total scam in my opinion! Customer service in Gibraltar good luck with that one!
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Unusable
The app allows me to log in with my details but once I put the code in it takes me back into log in everytime. Simply can not access my account
No fast increase
I have the credit card in which you have to pay £14 a month l don’t know why really
Credit limit is very poor only £50 in which you have to pay every week
Credit limit is very poor only £50 in which you have to pay every week
Bit’s app
Good for building credit score and emergency money
"Resolved" by Doing Nothing: The AI Support Trap
Your support system is a complete failure. An AI bot promised me human assistance, ghosted me, and then marked my unresolved ticket as 'closed' within 24 hours. This isn't efficiency; it’s a gatekeeping tactic to avoid dealing with customers. I have rarely experienced a more dismissive and cynical approach to customer care
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Absolute nightmare
Phone lines aways full. Card randomly declines. Fraud not taken seriously (ironically they replied faster to my 1 star review on google play). Avoid bits at all cost you heard it here first
Useless
It’s only £50 and you have to pay it back weekly which makes no sense because only kids get paid weekly, most people get paid monthly or bi-weekly. Also they will cut you off for no reason. I was paid up completely and they cancelled my card. Everyone just apply for Zable or capital one instead must better.!
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Misleading
Just a waste of time and money.
Bugs
It’s buggy and doesn’t let you log in despite doing the right email address and password. This needs to be fixed now
Awful
I had a bits card for over a year it to be honest didn’t make that much difference to my credit rating even though I paid the £14 each month! I went through some personal issues so failed to pay a few payments and they cancelled my card! I then was sent an email after I’d paid what I owed saying my new card was available so paid the initial £14 again! But was then told I couldn’t have a card so they had to refund me. Since then I periodically every other month keep getting this bloody email saying my new card is available just finish the application in the app, which is the initial £14 payment but then no doubt I’ll get another message saying I’m blocked. Please sort yourselves out ! This is only a £50 credit card and I’ve since gone to Zable who actually act like a proper credit card firm. Never had issues with them as I did with you. So no I don’t recommend your card whatsoever! Your mistake and your issue. If you want your business to grow stop messing with people who just needed some help!
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Response from developer
Hello, Thank you for sharing your feedback and I’m very sorry to hear about the experience you had with Bits. It seems there might be some confusion and I’m here to help you get this resolved. In order for me to fully investigate your case, I will need to locate your account and review the details. Please contact our customer support team either by phone using our official support number 0207 438 2090, or by emailing us at hello@getbits.app. You can also message me directly at anastasia@getbits.app, and I will personally make sure your issue is investigated and resolved as soon as possible. Thank you, and I look forward to assisting you further.Anastasia,Bits Team.
Do not use!
I could write a book about how useless this card is but what made me write this review is a fact that two weeks after cancelling card and subscription I still got charged £14 (monthly subscription fee). Absolutely disgraceful and I’m escalating this to fraud and data breach.
They won’t let you cancel free trial nor delete account and keep debiting your card
I had the poorest experience I’ve ever had with an app with this app. The delete account there is a facade. They won’t let you delete your account, remove your card and even contact support. Just a bunch of AI bots and you can’t even use the app properly. Once you’ve added your card, rest assured that they will keep debiting you. Beware and learn from my mistake
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What happened!
Didn’t get a card or answer but for some reason it’s on my credit file. I had the old one with vouchers and paid so much a month but my score never went up! Don’t waste your time and money
App doesn’t work
Not happy with your service
