Choose something else
Long time subscriber, from around 2015, just canceled it. Quality changed drastically on all levels from deliveries to packaging to produce. Missing produce and meat in EVERY order, from small knick-knacks to protein options. Rotten vegetables. Horrible packaging for sauces and spices, spilled all over your order. Randomly canceled deliveries (had two out of three deliveries canceled without any notice in a last 3 weeks). It was a great experience till they decided to change everything not so long ago. Sad, but it is a complete disrespect towards their customers.
Show more
By far the best meal delivery kit
I’ve tried nearly every meal kit delivery subscription, and Blue Apron by far has the tastiest dishes, for the most fair price. I’ve used Blue Apron off and on for nearly 10 years, and have had very few issues. The times I did have issues, the customer service was really good. They also have a very generous referral system. I recommend Blue Apron to everyone (not even for the rewards!) because it’s just insanely better than the rest
Show more
Continues to send advertising notifications after opting out
It sucks that you even have to opt out of advertising from a service that you pay for. The least they can do is actually respect the opt out.
Food is delicious!
The pre-made meals are great and got me through the first several weeks of recovery from shoulder surgery. I knocked one star off because the seals over the food is nearly impossible to get off of the steaming hot food. I’ve had to use scissors to remove it. Finally gave up and just removed the covers before microwaving. I did put a damp paper towel over it for cooking.
Show more
Love the service but they made the app so much worse
The app is garbage now. Your current week’s recipes are so hard to find now. They also took away the ability to look at all recipes.
Multiple Charges
Every week I get 2-3 charges on my bank account for my single order. They say that they do “test transactions” to make sure the account on file is active. If anyone knows about test charges they are usually $1, or something that isn’t taking $200 from you for 3-5 business days! I am cancelling and you should too. Also when you first call customer service it is definitely an AI woman speaking. They are basically taking your money and using a bogus excuse about an automated system that they have no control over to fraud you. Then they keep saying to call your bank. Cancel now.
Show more
Shoves ads in your face
I’m already paying for a subscription service (with meals worse than hello fresh) and yet they still shove multiple pages of ads in my face that I have to close out of whenever I open the app.
They ruined the app
I am a long time subscriber. Recently, they changed the app so that it only shows two weeks in upcoming orders. This is very inconvenient when you want to look ahead to plan meals and to skip weeks when planning a vacation. I don’t want to have to remember to check the app to see if I can skip a week in the middle of my vacation.
Show more
Arrived at midnight
Sat out all night on my front porch after arriving late
Tracking my information
I would like to get the app, however , having read your disclaimer you track like crazy & I don’t see where I can opt out of tracking. I like your 5 min meals esecially!
My order came on its side
Guys, if you can do one thing, please train your delivery people to deliver the box straight up. something broken inside and dripped through the house. The one problem with these companies are they’re not detail oriented.
Recipe steps no longer easy to use
The app used to work great on my iPad, but now the step by step instructions only display in portrait mode in a huge font size. Bring back the old UI. This is not progress.
Delivery never arrived
My delivery was supposed to arrive yesterday “by the end of the day”. I’m still waiting for it one day later.
I recommend all the time!
I was reading some of the negative reviews which made me want to write my positive one.
1. I’ve never had an issue with delayed or missing packages.
2. Blue Apron is ideal for people that already know how to cook and prefer to elevate and learn WHILE having meal prep easy! I’m a very good cook but hadn’t explored many other cuisines before Blue Apron.
3. If you order multiple times a month it is worth it to get the Blue+ or whatever additional “membership” they have. It’s annoying and a new add-on cost since the revamp/upgrade but seems to happen to everything these days.
4. You can skip an unlimited amount of meals! I was worried that while traveling if I skipped too many it would cancel my membership or some penalty but nothing.
5. I like to do the full cooking, but they now have a “assemble and bake” which has less steps and a single-portion microwave ready made meals.
1. I’ve never had an issue with delayed or missing packages.
2. Blue Apron is ideal for people that already know how to cook and prefer to elevate and learn WHILE having meal prep easy! I’m a very good cook but hadn’t explored many other cuisines before Blue Apron.
3. If you order multiple times a month it is worth it to get the Blue+ or whatever additional “membership” they have. It’s annoying and a new add-on cost since the revamp/upgrade but seems to happen to everything these days.
4. You can skip an unlimited amount of meals! I was worried that while traveling if I skipped too many it would cancel my membership or some penalty but nothing.
5. I like to do the full cooking, but they now have a “assemble and bake” which has less steps and a single-portion microwave ready made meals.
Show more
Love the non-subscription Blue Apron!
I subscribed to Blue Apron several years ago and although I enjoyed the meals, I hated keeping up with the subscription part!
Since you no longer need to subscribe, I’ve decided to give it another go & have been so pleased with this service!! The proteins & produce received have been stellar in both quality & taste!
The recipes are simple to follow, the meal portions are very ample too!
I highly recommend the new Blue Apron non-subscription service!
Since you no longer need to subscribe, I’ve decided to give it another go & have been so pleased with this service!! The proteins & produce received have been stellar in both quality & taste!
The recipes are simple to follow, the meal portions are very ample too!
I highly recommend the new Blue Apron non-subscription service!
Show more
The New App Really Sucks
I have used Blue Apron for many years. This new app is extremely poorly designed. The old app you could make modifications or cancel quiite easily up until the cutoff. Not with the new app. You have to email, which they only reply when it is too late. Also, I have ended up with 2 boxes on the same day more than once and nothing the following week. The old app there was never this problem. I have allowed time for them to fix this but it really doesn’t seem to be a priority. Add in mixed up and missing items, and Blue Apron isn’t the excellent service it used to be.
Show more
WHY?
First order started off wrong; placement of delivery was not as specified; probably negates any future orders
Two dinner meal reviews
Grass-Fed Flank Steak & Hot Honey Biscuits + Ponzu Shrimp & Scallion Rice - Both meals were awesome, plentiful & every item in each meal kit was super fresh!!
I had subscribed to Blue Apron several years ago & enjoyed all the meals but, found having to follow thru w/a subscription tedious & overwhelming!
Not having to subscribe is a game changer & my husband & I are loving it thus far!!👍
I had subscribed to Blue Apron several years ago & enjoyed all the meals but, found having to follow thru w/a subscription tedious & overwhelming!
Not having to subscribe is a game changer & my husband & I are loving it thus far!!👍
Show more
User experience of app subpar
I’ve been a customer for over a decade so have seen many versions of Blue apron. I like the recipes and the unique array of meals. The portions have shrunk like everywhere else but you can buy extra proteins. I struggle with the flow of the new app as it’s not intuitive like before. It’s harder to find where to change the menu or cancel a shipment. I am a blue apron plus member. The text option with customer service works pretty well. Would like to see a better user experience in the new app. Also sad that you can now longer browse old recipes.
Show more
Another company ruined by private equity/venture capitalist firm
Same menu for vegetarians each week. Fewer options than before. The app design sucks. Not easy to see how many calories or protein. Also why is the font so large on the app when I have the font set to smallest possible on my phone?
