Went downhill & kept charging
I canceled this service a long time ago since every box I received had alterations, bad ingredients, or missing ingredients. It went downhill fast (and a recent Google taught me why). After canceling, they continued to charge me $10/month for months before I noticed. Grubby, dishonest company.
A change for the worse
Blue apron has changed hands over the years and their quality has consistently gone down. A past leader in home meal kit delivery, their quality has diminished with numerous emails per week with excuses to why they can’t provide all ingredients or had to remove entire meals after it’s too late to adjust or add replacement meals. Their Random meal generator consistently has repetitive meals within 1 to 2 weeks requiring constant attention to having to keep meal diversity. Recommend doing your homework and looking for a better led company.
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Was a loyal customer for years
I’ve been using blue apron for many years & have enjoyed it. The food has always been good & fresh, with no issues at all. They’ve recently made some changes to the app that I don’t love, but the recipes have changed and quality has also diminished. Recently, they’ve changed my orders “due to challenges faced by their fulfillment center.” Today when I received my box, part of the produce was already rotten. I’ve had issues with my past several orders, until today I finally just deleted my account. Just not what it used to be. Time to try something new.
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Not delivering orders for a month
To say that I am unimpressed is an understatement. How can a company that only sells meal kits not be able to fulfill orders for over a month but happily take your money and cancel your order last minute. Or like in my last experience send your three random packs of meat that were not in your order and nothing else. Customer support is nonexistent and takes a week for them to respond to you. I dislike hello fresh, but at least your orders come and on time….. do better.
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Lost their trust
Due to a “transition period” from them they are unable to reliably deliver orders. My orders have been arriving late and incomplete. While they do refund you and give you credits this is occurring to frequently use another service instead.
