Just doesn’t work
99% of the things you want to do won’t work. The app boils down to seeing how much you owe on your loan and getting the phone number for customer support. I wish I could do anything in this hellscape with out having to call someone to manually do it for me
Worst App for a bank
It is impossible to manage your debit card in any way on this app which leaves room for fraud. Also, it’s 2026, why does this app look and function like it was made on the original windows program
Poor App
I’ve been actively in the app either chatting with customer service or writing a message and it has kicked me out multiple times for inactivity while I was ACTIVELY in their app with their customer service. What the heck? In this day and age there’s no reason an app should kick me out when I’m actively writing a message and then when I get back the message is gone. Didn’t even save my draft. Plus when I logged back in during the chat all three times it kicked me out on one conversation I had to close everything again and try to log in two to three times to get back into the chat. It’s so frustrating. I hate this app. I am going to have to look for a local credit union since I can’t get anything done mobile with BLUE. At this point, I hate that my credit union was bought by them.
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Terrible hasn’t worked for a year
What used to be great is terrible, the worst banking experience I have ever had. The app hasn’t worked for over a year.
Mobile deposit doesn’t work
I am about to switch credit unions over it unfortunately but It is very inconvenient to not be able to cash my check come pay day.
Pathetic
This shouldn’t be even allowed on the App Store and Blue should be embarrassed. Don’t do banking for this reason with them. HORRIBLE
Colorado
Issues in the beginning but they listen to members and make changes to improve. Lots of great new features and Blue is very responsive to members!
Knee capping themselves
App is so much worse and has lost so much functions
Mobile deposits don’t work which defeats the purpose of having it
Why new multiple apps with less functions than ever before???
Mobile deposits don’t work which defeats the purpose of having it
Why new multiple apps with less functions than ever before???
Not user friendly
Some people have more than one account with different log ins and it’s a painfully long process to sign out, then sign into new account, wait for the email code, then create another passcode, etc. It needs to be easier like other banking apps
Poor execution
New version does not have a user/password login option. Trying to setup new feature pass key results in spinning circle without completion after 15 minutes. Currently, this app is useless to me.
Awful dont bother
This app has always been finicky. Having to log out, set up codes, verify the code, to view my personal, then do the same to log into my business accounts. PIA!!! Now the business account won’t work, I have to delete app and reinstall every time I want to use my personal account. You would think they would have streamlined this after 4 years!
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Worst app I’ve ever used
This is hands down the worst app I’ve ever used in my life. I can never actually pay my credit card bill because of some glitch, so they make you call in and pay an extra $7 to process your payment over the phone. Absolutely ridiculous. DO NOT BANK WITH THESE PEOPLE. It’s been the biggest headache. I will be canceling my credit card with them as soon as it’s paid off.
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2025 and it’s still awful
They found a way to make it worse. They removed all of the necessary credit card functions of the app. No more full access, no way to see your credit limit, and no one to see transactions. It was terrible before, and now it’s even worse.
Worst app
The app is always unavailable to access my account.
Blue Mobile banking.
This is by far the worst banking app I have ever experienced. It is so bad that it is reason enough not to bank with Blue. Here’s a hint. If you go to the website the login button should be the most prominent part of your homepage. I shouldn’t need to go any farther than that to sign in to my account.
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App doesn’t work
I have tried multiple times to use this app and it is unusable. It will prompt me to create a new passcode, say I successfully changed it, then when I enter that same passcode I just created, tell me it’s invalid. FaceID no longer works, I have no way to check my balance without just going on a website. Worst app ever.
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Very difficult to use
I am still trying to get in after several times. The website is tremendously hard to use.
Terrible
La aplicación es terrible , se traba al empezar, cuando pone su password lo deja trabado hasta por dos minutos antes de empezar , al momento de elegir un passcode nunca lo respeta y vuelve a lo mismo ,
Blue digital “updated” app
Talk about one step forward two giant steps back. This is the slowest most cumbersome banking app I’ve ever used. Perhaps instead of building a world headquarters, paying for your name to be on event centers and spending millions on advertising…you could I don’t know…make a simple app that will get you the information you’re looking for in a timely manner. Slow your roll Blue. You aren’t going to take over the world. You’re going to over reach for growth and crash when the next economic downturn comes.
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Recent patch broke it
Ever since the most recent patch of bug fixes came up, the app has been legitimately unusable. No matter what method I try to sign in with, I get an error that stops me from signing in. I’ve had to use the web version for a month now…
