Just doesn’t work
99% of the things you want to do won’t work. The app boils down to seeing how much you owe on your loan and getting the phone number for customer support. I wish I could do anything in this hellscape with out having to call someone to manually do it for me
Worst App for a bank
It is impossible to manage your debit card in any way on this app which leaves room for fraud. Also, it’s 2026, why does this app look and function like it was made on the original windows program
Poor App
I’ve been actively in the app either chatting with customer service or writing a message and it has kicked me out multiple times for inactivity while I was ACTIVELY in their app with their customer service. What the heck? In this day and age there’s no reason an app should kick me out when I’m actively writing a message and then when I get back the message is gone. Didn’t even save my draft. Plus when I logged back in during the chat all three times it kicked me out on one conversation I had to close everything again and try to log in two to three times to get back into the chat. It’s so frustrating. I hate this app. I am going to have to look for a local credit union since I can’t get anything done mobile with BLUE. At this point, I hate that my credit union was bought by them.
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Terrible hasn’t worked for a year
What used to be great is terrible, the worst banking experience I have ever had. The app hasn’t worked for over a year.
Mobile deposit doesn’t work
I am about to switch credit unions over it unfortunately but It is very inconvenient to not be able to cash my check come pay day.
