Absolute worst banking app
Do not bank with Blue if you like having a fast, convenient banking app. I’ve been with Blue for only 2 weeks and everything with the app and website have been terrible. I tried connecting an external account for a week, had to go to a local Blue and they’re unsure of why I can’t connect it. I want to send money to my Blue account but of course, what would you expect from this horribly made app? Zelle said that there is Zelle within this app, which of course, nope, there isn’t. So yeah, don’t waste your time with this. Get literally any other banking app
Show more
Awful
This app is pretty much useless. I can’t pay my car loan on it ever, I always have to end up calling. It seems like this bank just keeps adding convenience fees to pay the loan account with them.
Useless
Not a good app. I have to call most of the times for any changes and then I’m hold for over 30 minutes. Sometimes way more… 🙄🙄
A little slow
Needs updates to fix bugs and add Zelle
Garbage App.
I haven’t seen an app this incoherent and useless since the very dawn of mobile apps. I would definitely expect more from a financial institution that’s handling my money and personal information. There is no direct way to pay the bill, in fact the tab “bill pay” doesn’t allow you to pay the bill. You have to manage and transfer funds from a completely different tab on the app and you can’t view statements to know what is owed so when you do finally get to the very vague page for “transfers” there is no prompt for the statement balance so you have to dig it up through your emails and type it in manually down to the penny so you don’t get hit with fees. I would say it would be easier to just call in and give a credit card but I tried that and the customer service rep on the phone said there was “nothing she could do” and they don’t accept credit cards because, AND I QUOTE, “that would be putting a loan payment on another form of loan. Which they don’t allow”… which is easily one of the most hilariously insane excuses I’ve ever heard. Every other company on the planet has this stuff figured out, why is this so hard for Blue Federal Credit Union? Feels a bit like a scammy business IMHO.
Show more
