A+ Number 1
Amazing. Should have switched years ago.
ECU’s dev team kicks a**
Big thank you to the people who were behind the major app renovation a couple years ago. Sometimes banking with a local credit union means sacrificing some modern day comforts, but ECU’s app update eliminated that compromise entirely. I feel like I’m banking in the 21st century while still banking with a local business that I trust.
While there have been some quirks, it is overall so so much easier to do what I need to do with my accounts from my phone, and I feel confident that the team will continue to improve things every month.
The latest improvement is what brought me here today: increased character count on the memo line for bank transfers! I don’t know if the team realizes how significant that is for my banking experience, but it is! Huge thank you!
I imagine that a lot of “squeaky wheel” naysayers popped up during the initial phase of the major changes, so I want the team to know that I personally have been nothing but grateful and excited as each new improvement is rolled out. Keep up the good work!
While there have been some quirks, it is overall so so much easier to do what I need to do with my accounts from my phone, and I feel confident that the team will continue to improve things every month.
The latest improvement is what brought me here today: increased character count on the memo line for bank transfers! I don’t know if the team realizes how significant that is for my banking experience, but it is! Huge thank you!
I imagine that a lot of “squeaky wheel” naysayers popped up during the initial phase of the major changes, so I want the team to know that I personally have been nothing but grateful and excited as each new improvement is rolled out. Keep up the good work!
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Elevations credit union
Mostly love the people. Chat “Scout” is a loser don’t waste your time with chat. I often have odd corrections with my account but feel credit unions are the way to go. More than once I have felt like changing to another but the reality of domino change is too daunting. The customer service usually super helpful & kind.
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Sux
The app is basically useless to me now, customer for a long time and very tech forward. The app stopped executing bill pay, I have to go to the laptop and log in. Many other basic tasks are not possible. So off the phone it goes..
Struggling with app
Yep. They delete negative reviews and post fake reviews. Not sure what’s going on but I am starting to get concerned with my bank account.
