The most annoying app!
Keeps hanging. Never shows the orders. When it finally shows the order after several trials, hangs again for 3-4 mins to show the details. Imagine trying to view sth quickly & then you have to shut down the app because it’s neverrrrr working. You get an instant call from them whenever you’re browsing on their app, wish the app was fast too.
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PSPragya Singhh
Bug in latest update
After recent update app is not opening on ios it closes automatically
SJsushmitha jagadeesh
App doesn’t work
Won’t open after downloading
STSrit t
Very high making charges and store salesman forces you to buy there monthly plan
Making charges are very high even for simple and plain jewellery. And worse than that if you visit store sales person will force you to buy there monthly plan. They will eat up hours in stores in order to sell the plan and try to emotionally blackmail you by saying it will help them to reach their target. Don’t visit store if you don’t want to waste hours in store . Online shopping experience is also pathetic deliveries of high value order delayed by weeks without any communications , you will end up following on their Customer care numbers and chat and you will even not get any compliant number or ticket id to track so every time you have to explain issue from beginning you call the customer care.
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KSKapil singh sisodia
Response from developer
Dear Kapil singh sisodia, We sincerely apologize for the delayed response. We truly value your feedback and will take the necessary steps to address the concerns raised and prevent similar gaps in the future. We appreciate your patience and understanding.
App super slow and insance making charges
I always liked the designs for bluestone however since 2-3 years they are charging insanely high making charges up to 50% on some jewellery pieces!!! Most of their jwellery has more than 35% making charges for 18k or 14k which makes no sense!!!! If you continue like this then regular customers will definitely switch
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Rriyalaha
Response from developer
Dear riyalaha, We are sorry that you feel this way. Our making charges are determined by the design, metal, and the diamond weight. We have provided approximate making charges for products on our website and for customized products. Hence, post-manufacturing, the making charges may vary depending on the final metal and the diamond weight. We shall certainly share the feedback with the concerned team .
