Too high making charges
The making charges are absurd(upto 47-48%) Gold prices is higher than any other jeweller They even beat tanishq at making charge and gold prices Plus the boxes that they give are so pathetic made of paper that even starts to come off as the glue gets weak. Total profit oriented company with no respect for customer experience . Being a regular customer now i wont think of buying anything from here.
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Response from developer
Dear customer, we apologise for the inconvenience caused. Please help us with the Order ID or your contact details to check and arrange for a different box. WhatsApp us at 8655808321 or call us at +18004190066. We would like to inform you that our making charges are determined by the design, metal, and the diamond weight. We have provided approximate making charges for products on our website and for customized products. Hence, post-manufacturing, the making charges may vary depending on the final metal and the diamond weight.
Bad Payment Pathway
I was trying to order 4 ornaments in bluestone and even on 6 to 7 times of attempt the payment didn’t work to me. So today I decided to check with 1 item, payment is successful without order confirmation…..since 40 mins the payment processing fee page is rotating, this is weird.
Bluestone team, what is this?
Bluestone team, what is this?
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Irritating calls
Whenever i try to browse something in the app someone or other always calls me on my phone number directly without my consent! Can’t a customer browse the products in peace???? Why all the people of bluestone has to call me every time!!!! This is soo irritating and unprofessional. I have not given my consent to call me all the time or at all. Please stop calling
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No transparency on 10+1 plan
Store offered 10+1 plan and failed to mention that in case of delay I will not be able to avail the benefit of this scheme, store didn’t even cared to call and mentioned when I made late payment. Reason for late payment was login failure on this mobile app. Pathetic company.
Worst quality jewellery
Just do not buy anything from these looters. Their jewellery quality is very bad. Almost 50% we had to send for repair within few months. Some were deformed, for earrings screw will come out.. and on top of that they charge for repair even when it’s their quality issue. Store staff is also useless.
