Terrible service and poor quality food
I waited over thirty minutes to get warm chicken and cold sides
Biscuits under cooked and employees were not friendly at all
Biscuits under cooked and employees were not friendly at all
Not user friendly
Doesn’t allow me to comment on missed items in my order. Love the food, the app needs updated.
No drive through order ahead
No drive through or curbside option when ordering ahead is a big time miss, I won’t be going back anytime soon - despite the good biscuits
Horrible app, better off using KFC
App has the be the worst of all fast food chains. They never have promos, it’s very glitchy. Better off just ordering off KFC app
Staff is WONDERFUL!!!!!
I love this restaurant and it never disappoints. The only thing that I think needs improvement is first thing in the morning the restaurant hasn’t been clean since the night before. The food is excellent though!
Only in-store pickup available
If I wanted to go inside I wouldn’t use your app you absolute geniuses
Below Average App
This is one of the weakest fast food restaurant apps. Half of their restaurants do not participate with it and there are no rewards. Pitiful.
Food
Why are they never any offers with this app? All the other apps like Popeyes,sonic, McDonald’s all have offers or some type of deals, so yall really need to do better with that. Ijs
The app charges you more than going to the restaurant in person
This app is terrible, you are charged a “convenience fee” just for using it, I have not found another fast food app that does the. Bojangles should reward your ordering early, not punish you with a fee.
App issue
Deals aren’t showing up
Useless app
Never can bojangles get your order right when ordering off the app. Also when you go size your combo they can only see the side size not the drink size. No rewards program you’re better off ordering at the window.
Promo is a pain
Why should it be so user unfriendly to use an offer. I wont just add the item. Forces you to input a promo code by hand and the code is micro print. You cannot copy and paste it either. Thats irritating enough to make me delete the app.
Offers never popping up
Everytime I go to my bojangles, there is NEVER any offers on the app so I have to buy everything as it is and I get no deals in the end.
App sucks
Why can’t I just browse your menu before I head out to the local store? I have to put in my location and when it finds one near me, I can’t select that store and move on to the menu.
No good
What a rip off to charge ppl to use the app shame on you. I will never order on the junk app never again and have stopped going to this food joint. And plus you have got rats running inside the store where you fix the food. How nasty can that be. I have taken my business somewhere else.
Useless
Less convenient than drive-thru + no reward points for purchases = useless app.
I should have read the other revives before I downloaded and wasted my time and money.
I should have read the other revives before I downloaded and wasted my time and money.
You get NO credit for in house orders
Order at the counter and eat inside and you get no credit for your purchases. We eat here at least once a week, spending $20. So, we don’t quality for any Special Offers. 😩😩😩. Food is GREAT!!! App needs work.
Can’t browse menu
Can’t browse menu without choosing location. Location finder in app is turning up nothing.
Not user friendly
When you open the app, you’re immediately prompted to enter in all your information. You’re not given an option to opt out of messages which is not customary but not a crazy inconvenience. My most major issue is that there is no warning that you’re not able to order food before lunch, so if you go to place an order, the app will let you continue with your order until you go to checkout. So you have to go back, undo everything, and reenter your card. While this isn’t a crazy issue, this makes the app difficult to navigate. Apps like Chick-fil-A display a message that you cannot place an order before lunch BEFORE you go to place your food order. When you design an app it’s supposed to be for convince, however, this was all BUT convenient.
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Location services would be nice
The whole point in having an app is to provide an actual means by which a customer can SEE your menu and order! In the time that I’ve had the Bojangles app, it does not find any Bojangles in my area, and there are 2 within driving distance of my house, THAT I KNOW FOR A FACT ARE OPEN! Either this is a company problem or it’s a franchisee problem and it shows a mass amount of laziness on both parts to address the issue! If you want to fix this issue, it would be greatly appreciated, otherwise, don’t expect my business if I can’t see what’s on your menu before I get to the store.
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