Customers service
As a customer of Booty By Bret for approximately three years, I have experienced exceptional service . During this time, I have only needed to contact support twice for technical issues. Each time, the response was prompt, thorough, and effective in resolving my concerns. I am highly impressed with the professionalism and dedication of the team supporting Bret. Their commitment to excellent customer service, combined with the quality of the programming, has left me extremely satisfied. I commend Bret's choice in assembling such a competent and responsive customer service team.
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THE BEST!
Bret and team do an amazing job! I’m so glad to be part of this community! Don’t sleep on this!
App is a game changer
I love the BBB programming. The workouts are challenging, videos make it easy to learn, and the BBB community is one of the bets on the internet. Before the app I struggled to enter the workouts into another app and then click back and forth to the BBB website to watch form videos during a workout. The app has made all of that so seamless. Plus I love being able to track my progress and easily see what weight I did the last time I did an exercise. It’s the best workout program and app I’ve used!
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Terrible
Terrible! A veces no deja guardar los resultados, se pausa muchísimo o simplemente no abre y toda la pantalla queda en blanco. Toca esperar hasta que vuelva a funcionar.
Además, algunos días no permite agregar un nuevo ejercicio y otros sí.
Otra cosa que me disgusta es que, si hoy hice la rutina de piernas del miércoles y quiero continuar con el mismo peso la próxima vez, no puedo ver con qué peso iba. Me toca regresar a la semana anterior para revisar los pesos que usé y poder continuar.
Además, algunos días no permite agregar un nuevo ejercicio y otros sí.
Otra cosa que me disgusta es que, si hoy hice la rutina de piernas del miércoles y quiero continuar con el mismo peso la próxima vez, no puedo ver con qué peso iba. Me toca regresar a la semana anterior para revisar los pesos que usé y poder continuar.
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Great program, great concept, but the app…
I love the program, I’ve been following it since even before the app came out. I want to keep loving it. Bret has clearly put so much thought and effort in, from the workout programming to the instructional videos and workout breakdowns every month. I so appreciate his knowledge. The way the app is SUPPOSED to work, with the trackers and timers would be impeccable. However. Someone is really dropping the ball. The app is so insanely and consistently glitchy. In fact, it’s worse now than it was on the very first week it came out. Freezes, can’t save workouts, kicks me out randomly, looks like it’s saved a workout but then it doesn’t carry over. The list goes on. I’ve had to start opening it on the drive to the gym because I know it’ll take forever to come up. I’m strongly considering getting a tracker app and then either going off program or maybe following on the web based version, which I think still exists. The potential is so close you could touch it, it’s a shame it falls short of what I’m sure Brett was aiming for!
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