Breeze Airways User Reviews

Customer Experience

Positive experience44.8% of reviews
Neutral8.1% of reviews
Negative experience47.0% of reviews

~ Based on 725 written reviews from the US App Store.

What users say

Is Breeze Airways Safe?

Breeze Airways appears safe based on user ratings. AppsHunter Safety Score for Breeze Airways is 96/100.

This assessment is based on 132,017 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.5% of ratings point to a safe experience
1.9% of ratings suggest some concerns
2.6% of ratings point to a risky experience

~ Based on 132,017 App Store ratings for Breeze Airways.

Is Breeze Airways Legit?

Breeze Airways appears to be a legitimate app. AppsHunter Legitimacy Score for Breeze Airways is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Too many clicks

Great app except it makes you go through to click on rental cars

Very Shady!

My husband and I were booking our flights separately because his flight is being covered by his employer, while mine is coming out of our own pocket. He submitted his reservation first, and it went through without any issues. When I tried to submit mine immediately afterward, I received an error saying, “Fare unavailable,” even though the app showed that I still had 7 minutes remaining in my session.

It would not allow me to complete the purchase, so I went back to try again, and suddenly the fare had increased. That really doesn’t seem fair! If the app shows that a fare is being held for a certain amount of time, I would expect that price to remain available during that period.

Very disappointed with Breeze. I would expect something like this from a large airline, but honestly, I expected better from Breeze.
Show more

Breeze

Love the Breeze app. Straightforward and easy to navigate around.

Booking a flight

I did not have difficulty booking this flight.

App will not allow users to login account

September 29, 2026

Application fails with error upon login attempt to user’s account

First time flying

I had booked a flight to Florida it was a straight shot , it was a very smooth ride it was nice friendly employees i tell everyone what a nice experience I had

Nickel and Dime

Breeze is a nickel and dime airline. Too many extra fees and paying for things that should be standard such as a carry on bag.

Easy

Smooth and easy, process was a Breeze!

Where’s your phone number?

Took way too long to book this because of not being able to get someone on the phone to help me I don’t understand how you don’t have an actual phone number where you can talk to an actual human being bring back to humans!

Scammy

Booking flights is challenging. Every time you try to choose something they give you five different ways to upgrade it. When you do pick an upgrade there are no seats available at that price. There is an additional surprise upgrade to choose a seat.
When there is a promotion there aren’t any details about the exceptions on the app. You cannot talk to a customer service rep on the app. The app assumes everyone is very familiar with technology.
Show more

Easy to use

Breeze site was very easy to use

Functionally fine but sign in terrible

The app is pretty easy to navigate and helpful once you get in, but I dread logging in. You get automatically signed out about once a week, passwords do not save correctly and load correctly, and I find myself having to reset my password every time I log on. Breeze password resets requests take the FULL five minutes to send, so half the time I have moved onto something else by the time the email arrives.
Show more

Best airline Ever

And the reason is consistency, great service, and kind staff . Delta is a close second

$20 increase.

I booked my flight but forgot to put in my credit card information. I couldn’t figure out how to go back so I booked it again. Lo and behold Breeze increased the cost to $20 more dollars in 2 minutes! My bad.

Relaxed

I absolutely love this airline. It’s so easy booking. The prices and the staff are amazing.

Ease of app

The application to book flights is straightforward and the flight credits I have from a previous job related cancellation were easily applied to the new reservation. Thanks Breeze!

App payment processing grade F

The app had me applying for the Breeze card to get points before booking my flight, so I applied. I booked my flight and got to the payment method and the app would not accept my new card. I googled how to bypass since this is an ongoing issue. That also doesn’t work. Ended up paying with a different credit card and then had to put all the information twice. If the cards are already linked to my account and I click on them with the information that I put in why do I need to enter the information again to check out.
Show more

User friendly

The application is user friendly and provides a great way to keep track of points and travel. Thank you!

Worst experience ever

2 days trying to apply flight credits. Fire thecentire leadership team and stop hiring Indian contractors to develop the app.

Coupon

No place to put a coupon code thought the Q & A claims there is. Unless it is embedded in getting their credit card, it isn’t there. I’ve even re-booked just to make sure I didn’t miss it. It wasn’t there, I called a 501# &had to leave get a message - no person.