Breeze Airways User Reviews

Customer Experience

Positive experience44.1% of reviews
Neutral8.2% of reviews
Negative experience47.7% of reviews

~ Based on 696 written reviews from the US App Store.

What users say

Is Breeze Airways Safe?

Breeze Airways appears safe based on user ratings. AppsHunter Safety Score for Breeze Airways is 96/100.

This assessment is based on 132,017 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.5% of ratings point to a safe experience
1.9% of ratings suggest some concerns
2.6% of ratings point to a risky experience

~ Based on 132,017 App Store ratings for Breeze Airways.

Is Breeze Airways Legit?

Breeze Airways appears to be a legitimate app. AppsHunter Legitimacy Score for Breeze Airways is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

JW

Tried the Breeze through a few weeks ago and loved it . Breeze not only has brand new planes but great flight crews to top it off !!!

better prices

I’m very happy because I got a better price for short notice trip

It really is a Breeze

Even though “it really is a Breeze” sounds a little corny. It’s really true. I use Breeze to go to Florida, Las Vegas, wherever it may take me because to not have to change planes or to have a direct flight to me is priceless. I am 6 foot tall so having the extra legroom is a great plus

Gary

Easy purchase.

Good but some things bug

I don't like to be nickled and dimed for everything.

Check out

Very confusing at check out when I applied a credit from my account. The total due did not change until after I entered my credit card info. I was not sure if I would be charged the full amount. After entering the credit card info, the total due suddenly changed, showing the credit was applied.

Easy to use app

easy to book, easy to change .

Pricing

Price went up $30 overnight. Transaction wouldn’t go thru last nite

Price change during purchase of ticket

I just purchased the ticket for my son and I had it in the cart ready to check. Had my credit card in and I kept getting an error message saying this fair class changed so basically I ended up paying it extra $30 for a ticket when I was already seen one price so I’ve never had this happen before I wasn’t pleased about that.
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TSA number problem

I couldn’t find where to enter my tsa number. I’ve had to go to the counter a few times to get it added on my ticket, wish it was clearer on the app.

Terrible customer experience

Don't be lured in by the low prices. This company has terrible customer service, they push every single thing through an app and without the ability to talk to anyone, which I believe violates the Apple Store policy. Forcing everyone through their insufficient chat means is just miserable.

Ms

Just Love Breeze. As a NYer who has dealt with big airports, so happy to be able to fly into Islip MacArthur!!

EasyPeasy

Always easy to book online

Not worth it

I’m never flying breeze again. By the time we paid for seats and bags we would have been better off flying Alaska

Can’t check into flights

The app isn’t allowing me to complete my check in or pay for my seating which makes me wonder what’s even the point of the app?

Better than web site today

I would prefer laptop but I was getting the spinning wheel of death when 80% done, twice.

Easy breezy

Nice!

Breeze used to be great

Breeze saved me and my ldr boyfriend’s relationship many times in the beginning of Breeze. When prices were reasonable and the app was so friendly to use. Now it’s super expensive, the Nice flights are missing a checked bag, app is difficult to use, and the point value has gone down and complicated by not matching dollar amounts. Bring back the old breeze. Still am grateful for Breeze honestly but liked it a lot better in the beginning of your business. Thank you for your time.
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The best way to fly RIC-SFO

Wonderful

You Cannot Use Your Credits On App!

That about sums it up.

This app is designed to line Breeze Airlines pockets when it comes to using credited dollars.

Loaded the app, booked premium status flight, but had to cancel.

App says I can use credited dollars on future flight and, sure enough, IMPOSSIBLE to access credited dollars.

And no phone support visible.

Now I have to call credit card company to get my money refunded.

I have a flight scheduled with Breeze shortly; this will be my last flight with Breeze
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