Extremely unreliable
I use this app to get home from school every day and no matter if I order 30 minutes from the bus stop I will still get home late. it used to be 2$ and now it’s 6$ for my ride and for it to be unreliable even to where I have to order 30+ minutes in advance is embarrassing. Another thing is that the driver and choose to pick up another rider in the middle of my ride which then adds 10-30 minutes onto my ride. Sure it is cheap still but for 6$ I shouldn’t gave to worry about whether I’m going to be there on time or if my rider is going to pick up another ride mid drive and then add another 20 minutes onto my ride. Also another thing I’ve seen is that the map is EXTREMELY unreliable, the drivers don’t know where they’re going because of how unreliable it is and then they get blamed for it and get the backlash for it instead of the company. Overall this app is horrible, I am still going to use it to get back and forth from school because I have no other way of transportation but a lot of things do need to be changed.
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Glitchy system
I called today and requested a five dollar refund for a ride. I did not receive your history on your app has been clearing itself. It is successfully scam me out of at least $20-$30 over the course of history because your system Made by a third-party country which is scamming us out of our money. I want to call to get my other five dollars from a canceled ride today and the history was removed and it was removed from the system which means somebody either removed it from the system or it It’s not saving properly it shouldn’t be legal to have this app and running and be funded through the government if it’s not gonna work correctly update or give me my money back
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Unreliable
I usually thought you could trust anything that’s made by Sarasota, but this app is unbelievably unreliable. You got somewhere to be in the morning and you need to take an on demand you might as well call them and tell them you’re gonna be late because no matter how many times you try to get a ride in the morning, it will say no rides available and it’ll be like that for two or three hours and then it’ll finally give you a ride that’s 50 minutes away horrible you’re better off, taking the actual bus
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Frustrating
Nothing works. Doesn’t recognize my details as being a customer. Look at my random nickname. Every name I put in was already taken. So basically there’s another person with my exact name…okay! Won’t even send me an email to change password.
Smh
Might be the most unreliable app know to man
