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Brightline

Brightline

Go car free, carefree.

65K ratings
400 reviews
🔧 Utilities
✈️ Travel
Free

Details

  • Released
  • Updated
  • October 20, 2021
  • September 9, 2026

Features

Developer

Brightline Trains Florida Llc
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❓5 answered
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📦~ in 2 weeks
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About

Easily book and manage train travel across South and Central Florida. Customize your journey, save preferences, and access all your tickets and reservations in one place for a seamless, touch-free experience.

✓Book train rides
✓Customize trips
✓Purchase passes
✓Save traveler profiles
✓Upgrade to PREMIUM
✓Manage itinerary
✓Store tickets and reservations
Show original description

What users say

Summarized from real user reviews of Brightline. Based on 65K reviews and a 4.9/5 average, it highlights the 7 positives and 7 negatives reviewers mention most about this Travel app.

Positive things

  • 🚀Convenient and easy to use
  • 🤗Friendly and helpful staff
  • 💺Comfortable and clean trains
  • ⏱️Efficient and on-time service
  • 🌇Great for travel between major cities
  • 🚘Useful for avoiding traffic and parking
  • 🥤Onboard amenities and refreshments

Negative things

  • 🐛Buggy and unreliable app
  • 💳Expensive ticket prices
  • 🚫Lack of customer service and support
  • 🕰️Inconsistent and delayed train schedules
  • 🧳Issues with managing reservations and tickets
  • 🚫Lack of real-time train status updates
  • 🚫Inability to make changes to existing bookings
See all reviews

What's New in Brightline

3.8.4

September 9, 2026

* Introducing Smart Flex & Premium Flex: Our most flexible fare options yet, with cancellation up to 5 minutes before departure for a 100% refund to the original form of payment. Changes made more than 24 hours before departure require only the fare difference;  Same-day changes are free. * Updating Smart Flex & Premium Flex: Cancel up to 5 minutes before departure for 75% Brightline credit. Changes require only the fee plus any fare difference

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User reviews

Most RecentHighest RatedLowest Rated

Brightline Fort Lauderdale to Orlando

Great service from Fort Lauderdale to Orlando. Really wish they had a temporary stop in Cocoa until the stop is built! That would drum up some business!
Tdra2026Tdra2026

App makes it easy

The app has made booking trips so easy. Highly recommend.
Ndz123Ndz123

Grateful for the service

Very comfortable, clean, and convenient. The trip from Orlando to Miami was smooth and relaxing, and the service was excellent. I really enjoyed traveling without the stress of driving. I will definitely use Brightline again!
Mariale BarriosMariale Barrios

Excellent

Everything perfect
HeckOwl11HeckOwl11

Won’t ever drive

The best ride ever. I wish they built this type of comfort across the country …
RedbullrichRedbullrich
See 395 more reviews

Developer apps

Bridge Schedule
Bridge Schedule

Daily Bridge Closure Info.

🗺️ Navigation

(6)

Free
See developer apps

User experience

🐞

Reported Bugs

5 issues

App crashes and freezes frequently

Bug

Booking issues and lost reservations

Bug

Incorrect seat assignments and train information

Bug

Inability to log in or access account details

Bug

Unreliable and inconsistent mobile ticket scanning

Bug
✨

Requested Features

6 requests

Integrate Apple Pay or other mobile payment options

Feature

Provide more transparent and flexible cancellation/refund policies

Feature

Improve in-app experience for managing reservations and tickets

Feature

Implement real-time train status updates and notifications

Feature

Offer more frequent train schedules and departure times

Feature

Extend service to additional cities and destinations

Feature

FAQ

What does the app do?

This app allows users to book train travel to and from various cities in South and Central Florida, including Miami, Fort Lauderdale, and Orlando. It also enables users to manage their itinerary, store tickets and reservations, and explore station amenities.

What are the key features of the app?

Key features include booking train rides, purchasing passes for savings, saving seat preferences and traveler profiles, upgrading to a PREMIUM experience, managing itineraries, and storing all train tickets, parking passes, and ride reservations in one place for a touch-free experience.

Is the app free to use?

Yes, the app itself is free to download and use. While the app facilitates booking train tickets, the cost of travel is separate. Users can also purchase passes within the app to save on fares.

What cities does the app cover?

The app covers train travel to and from Miami, Aventura, Fort Lauderdale, Boca Raton, West Palm Beach, and Orlando. It provides a convenient way to travel between these key locations in Florida.

How does the app enhance the travel experience?

The app enhances the travel experience by simplifying the booking process, allowing for trip customization, and consolidating all travel documents like tickets and reservations in one digital location. It also offers a touch-free experience through phone scanning.