Me encanta
Es lo más seguro de viajer
Inflexible and ridiculous
Was there at :35 for a train that leaves at :42, wasn't allowed to even scan my ticket. Security guy at gate wouldn't even ask over the wireless if I could board. EXTREMELY INFLEXIBLE AND UNCARING STAFF that quotes ridiculous policy. No other train has so many obstacles to boarding, even Amtrak lets you wait on the platform like all other NORMAL trains. Asked for refund at desk and desk attendant says he doesn't have authority to issue refunds. Company is in financial trouble but refuses to change their highly restrictive policies. Would leave zero stars if I could.
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Easy App Easy Ride
Great service !!!
The Brightline Train App is Great!!! Easy To Book Train Rides!!! A++
The Brightline Train App is Great!!! Easy To Book Train Rides!!! A++
Awesome
Rode from Orlando to Aventura First class. It was great ride. Way more convenient than driving and dealing with Miami traffic. I recommend to anyone
Booking made easy
Easy to use and everything immediately forwarded to booked parties
Online menu system sucks
Online menu system sucks does not work at all
Fast reliable
Fast reliable
Bad all the way
Mostly insane prices for such an average train. The service is meh and the staff is always just to so rude. I only ride this train when I really have no other choice.
Great Travel Experience
Definitely always a pleasure
Easy Breezy
Will never drive to Miami again! Best ride! Comfortable and smooth and connects easily to metro mover, tri-rail & airport shuttles!
Unacceptable
I understand that emergencies happen and that Brightline must follow law enforcement and safety procedures. However, what should have been a normal trip to Orlando has turned into a 6+ hour trip, including approximately 2 hours sitting completely stopped.
Brightline needs better procedures for situations like this, including clearer communication and a safe plan for passengers who need or want to get off during extended delays. Emergencies are unpredictable, but having a plan for passengers shouldn’t be.
Brightline needs better procedures for situations like this, including clearer communication and a safe plan for passengers who need or want to get off during extended delays. Emergencies are unpredictable, but having a plan for passengers shouldn’t be.
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Train ride
First time on bright line love everything moment of this trip
My Trips to WPB
5 Star
Excelencia
100% recomendado, un trato inexplicable, muy atentos , amables, muchos guías desde que entras hasta tu asiento, la verdad primera vez que lo uso y seguiré usándolo, lo mejor de todo la tranquilidad dentro del vagón 100/100 gracias a esos chicos y chicas por su amable y respetuosa atención!
Brightline Fort Lauderdale to Orlando
Great service from Fort Lauderdale to Orlando. Really wish they had a temporary stop in Cocoa until the stop is built! That would drum up some business!
App makes it easy
The app has made booking trips so easy. Highly recommend.
Grateful for the service
Very comfortable, clean, and convenient. The trip from Orlando to Miami was smooth and relaxing, and the service was excellent. I really enjoyed traveling without the stress of driving. I will definitely use Brightline again!
Excellent
Everything perfect
Won’t ever drive
The best ride ever. I wish they built this type of comfort across the country …
