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Brightside Health

Brightside Health

Virtual Mental Health Care

10K ratings
769 reviews
With Ads#181 in free Medical
🏥 Medical
Free
With Ads

Details

  • Released
  • Updated
  • December 1, 2022
  • July 9, 2026

Features

Developer

Brightside Health, Inc.
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📈no. 181
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About

Access personalized virtual mental health care with expert providers. Receive therapy, medication, or both, with tailored treatment plans and dedicated support. Track your progress and build new skills for lasting improvement.

✓1:1 Video Sessions
✓Proactive Progress Tracking
✓Anytime Messaging
✓Skill-Building Lessons
✓Tailored Treatment Plans
Show original description

What users say

Summarized from real user reviews of Brightside Health. Based on 10K reviews and a 4.2/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Medical app.

Positive things

  • 🚀Easy to use
  • 🚀Convenient
  • 🚀Affordable
  • 🚀Helpful providers
  • 🚀Effective treatment

Negative things

  • 🐛Technical issues
  • 🐛Unresponsive customer service
  • 🐛Inconsistent provider availability
  • 🚫Limited medication options
  • 💰Misleading billing and coverage
See all reviews

What's New in Brightside Health

5.28

July 9, 2026

Includes general feature improvements and bug fixes

Charts

Top Free

📈 181+3

Medical

This app rose +3 positions in Medical chart.

Last updated on July 19, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Support=deadend

Provider never showed up to my appointment and I have tried contacting support many times to no avail. Extremely frustrating experience.
jesshatesappsjesshatesapps

Therapist Didn’t Show

Upon my sign up, I signed in to my appointment and even waited 20 minutes, 10 longer than the recommended message I received that my therapist was running late. I chat messaged and also never received a response. Genuinely disappointed and wonder if it’s not a scam platform.
1loveFinley1loveFinley

Poor quality service from poor quality providers

Poor quality service from poor quality providers
Critter81Critter81

Dr never showed up

Dr never showed up to the appointment. Waited and waited and not a single message. But they sure were quick to take my money.
Candy craze addictCandy craze addict

Terrible customer service

They will charge you for a no show if you don’t stay for your full visit and then after a week and a half they still have yet to fix the charge which is making me miss my apt because it won’t allow me to pay unless I pay a $97 no show fee which is incorrect. I think it’s a shame you play on people like this
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abell6969abell6969
See 764 more reviews

User experience

🐞

Reported Bugs

4 issues

App crashes and freezes

Bug

Inability to access account features

Bug

Missed appointments and lost records

Bug

Billing errors and unexpected charges

Bug
✨

Requested Features

4 requests

Improve app stability and functionality

Feature

Enhance communication with providers

Feature

Offer more medication options

Feature

Provide transparent billing and coverage information

Feature

FAQ

What kind of mental health services does this app offer?

This app provides comprehensive virtual mental health care, including therapy, medication management, or a combination of both. It focuses on tailoring treatment to individual needs, ensuring you receive the most effective support for your specific symptoms and journey.

How does the app help users track their progress?

The app features proactive progress tracking, allowing you to review your improvements over time. This feature also enables you to signal to your provider if your treatment needs adjustment, ensuring your care plan remains optimal.

What are the key features for communication and support?

Users can engage in 1:1 video sessions with their dedicated provider for direct support. Additionally, an anytime messaging feature allows you to send questions or concerns between sessions, and skill-building lessons help integrate new patterns into daily life.

Is this app free to use?

The app is free to download and use, with in-app purchases available for its services. This model allows users to access care without upfront costs, with payment for services occurring through the app.

Who is this app designed for?

This app is designed for individuals who are looking for accessible and personalized virtual mental health care. It caters to a wide range of needs, from mild to severe symptoms, offering a structured path to improvement with expert guidance.