Worst experience I’ve ever had with a health professional
I absolutely do not recommend using this company. I was very specific about the reasons I was booking the appointment in the help that I needed and I felt completely discarded. The professional I met with had no empathy or bedside manner quickly prescribe me a medication which I was never interested in and told me to seek therapy. I also spoke to her about specific paperwork I needed for work and she told me I don’t fill out that paperwork talk to your primary care doctor instead. I asked specifically about this in pre-appointment work and through the company and was told that providers can provide this paperwork however she was unwilling to help me. Worse experience ever with a “professional” in a health setting. Save your money.
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Too expensive
It is very expensive for someone who has no insurance and is self pay.
Brightside platform
This technology is subpar at best. Therapy and its technology should be more customer and patient friendly. I would rate it a 0 if it were available.
Scam
I have set up 2 different appointments in desperate need of therapy and the therapist never showed the first time I waited 2 hours today I waited an hour no one came to the video room I waisted time and gas to go to a quiet place for the appointments I never got. Find a different service because there is no help here!
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Gave me more anxiety after appointment when I received numerous notifications daily saying I owed $
I really liked everything about therapist and psychiatrist. But because I was late paying at $30 co-pay I received daily notifications demanding that I pay. Caused so much more depression and anxiety that I was being treated for then when I had to begin with.
