BT Panorama Reviews: Is It Legit?

BT Panorama

BT Financial Group Pty Ltd

💼 Business

💰 Finance

Customer Experience

Positive experience22.7% of reviews

Neutral6.1% of reviews

Negative experience71.2% of reviews

~ Based on 66 written reviews from the US App Store.

What users say about BT Panorama

Reviews of BT Panorama, a Finance app, are mostly negative. What users like most: easy to use and navigate, great app functionality. Top complaints: frequent login issues, app crashes often. Summarized from real user reviews.

Positive things

👍Easy to use and navigate
👍Great app functionality
👍Good market information
👍Reliable for tracking balances
👍Powerful functionality
👍Nice work on new app
👍Amazing app
👍Simple and easy to use
👍Clean modern layout

Negative things

🐛Frequent login issues
🐛App crashes often
🐛Technical difficulties/maintenance
🐛Inaccessible frequently
🐛Updates cause problems
🐛Difficult to navigate
🐛Poor performance
🐛Clunky and slow
🐛Lost features after updates
🐛Unreliable
🐛High fees
🐛Customer service unhelpful
🐛Non-mobile friendly website
🐛Random search shows no results
🐛Can't give advice
🐛Verification code errors
🐛Not formatted for iPhone
🐛App always down
🐛Missing comparison to ASX 200
🐛Hiding effect of fees
🐛Charged fees while closing account
🐛Outdated app
🐛Wrong data updates
🐛Second rate analytics

Is BT Panorama Safe?

Not enough ratings yet to assess BT Panorama.

Is BT Panorama Legit?

BT Panorama appears to be a legitimate app. AppsHunter Legitimacy Score for BT Panorama is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Insufferable

Every time I open it I’m forced to update, have to spend time minutes up facial recognition again and 4 digit pin only to repeat the process in a few weeks

Tallest of jans

7 months ago

Response from developer

Thank you for the feedback - please ensure you have the latest version of the app which has resolved login issues. If you experience further issues please email feedback@panorama.com.au and we will be happy to assist you.

Frequently inaccessible

Good when it works, but very frequently ‘experiencing technical issues’ or under maintenance.

Doctorahna

a year ago

Response from developer

Thank you for the feedback - If you experience further issues please email feedback@panorama.com.au and we will be happy to assist you.

Simply app-alling

This app simply doesn't function a lot of the time and when it crashes it suggests you contact them during business hours Monday to Friday - Sydney Australia time?!! Whatever happened to 24/7 online chat and support? Hopeless.

Nofsta

a year ago

Response from developer

Difficult logging in

I had a problem trying to log in when I would get one sometimes two requests for a One Time Code.
I contacted the team and they seemed to have fixed the problem as I just open the app as normal. So thanks to the customer service and tech teams.

PHWARE

a year ago

App crashes

The app crashes when trying to access certain areas. I attempted to seek help through the non-mobile friendly website, and was constantly lead back to the same page where help cannot be sought. Very frustrating

Bexta74

a year ago

Response from developer

Thank you for the feedback. Please download the latest version of the app which will resolve the crash issue experienced. Please email feedback@panorama.com.au if you have any further feedback or issues.

Rip off

This company have the highest fee in super are rip off go somewhere else

Ozzy434

2 years ago

Closes down all the time

Every time I go to more and go into beneficiaries the app shuts down.

tggjdkbzh

2 years ago

Response from developer

Thank you for the feedback. Please download the latest version of the app which will resolve the crash issue experienced in the beneficiaries section. Please email feedback@panorama.com.au if you have further feedback or issues.

Always broken

The worst program ever shame on the developers

ENOUGHPOPUPS

2 years ago

Response from developer

Thank you for the review. We are always happy to receive feedback if you would like to provide details of additional features you would like to see on the app.

Sign in trouble

Always having trouble signing in after updates or account hangovers or all kinds of things I don’t know why I have to keep changing passwords

Great JD

2 years ago

Response from developer

Thank you for the feedback - please ensure you have the latest version of the app which has resolved login issues. If you experience further issues please email feedback@panorama.com.au.

Can’t even log in

I downloaded the most recent version, entered my user name and password - all I got was a failed attempt notification.

WilkfromOz

2 years ago

Response from developer

Thank you for the feedback - please email feedback@panorama.com.au and we will help you with the issue your experiencing. Thank you

Term deposits

When viewing ‘Investments’ , term deposits should present in maturity date order so that next maturities are clearly visible. In fact, they present in date of lodgement which is of no great relevance when managing cashflow. I would give the app’ a 5 except for fact that randomly search/buy term deposits shows no results both on the app’ and Windows browser - phone support is useless, they don’t seem to believe that maybe something is wrong with BT Panorama system, and insist it must because I am ineligible to invest in that category even though my investment profile has not changed - and i am also invested in risk assets - yet TD’s are a basic stable conservative asset. It really annoys me that they don’t want to discuss any further because ‘they can’t give advice’. I say that I am not asking for advice, just asking them to refer it to the programmers, but it never happens.

Flippnlorry

2 years ago

Response from developer

Thank you for the feedback. The Save Settings options have been enhanced to save settings each time you login. Please email feedback@panorama.com.au if you have any further feedback.

Update problem

Since the last update, the performance charts no longer work.

elbee4wd

2 years ago

Response from developer

Thank you for the feedback - please ensure you have the latest version of the app which has resolved the issue you have reported. If you experience further issues please email feedback@panorama.com.au.

Upgrade killed it

BT now require 2FA and while they send the code there is nowhere on the app login to enter it. Have to therefore use the website. App is so frustrating.

Notmenotyoueither

2 years ago

Get sign in sorted

This app is so frustrating how the quick sign in goes in a loop after an iOS up grade requiring sign in from scratch

jojoreardo

2 years ago

Response from developer

Thank you for the feedback - please ensure you have the latest version of the app. If you experience further issues please email feedback@panorama.com.au.

Sign in error

I’ve been getting sign in error for weeks now. Biometrics don’t work and it won’t allow me to manually enter my login credentials.

PinotRose

2 years ago

Response from developer

App never available or wont let you sign in

This app is aleays under maintenace or tells you you cant be logged in…whats the point!

Frustrated #199

2 years ago

Response from developer

Thank you for the feedback - please ensure you have the latest version of the app. If you experience further issues please email feedback@panorama.com.au.

Stopped working!

It won’t let me login anymore. Constantly getting errors.

screwge84

2 years ago

Response from developer

Thank you for the feedback - please ensure you have the latest version of the app which has resolved login issues. If you experience further issues please email feedback@panorama.com.au.

The thief

That one is steal the money don’t put your money in

路1974

3 years ago

Reliable app for tracking balances, transactions and investments

I would point out though that the ‘toggle’ to include external investments in the investments valuation works fine BUT the toggle setting is not strictly saved (although the app says it is after ‘Save Settings’).

Whenever you login, although the toggle still shows ‘Include external investments’, the valuations do not include the external investments. It is necessary to disable the toggle, then reset it for every session.

Flippnlorry

3 years ago

Response from developer

Thank you for the feedback. The Save Settings options have been enhanced to save settings each time you login. Please email feedback@panorama.com.au if you have any further feedback.