Insufferable
Every time I open it I’m forced to update, have to spend time minutes up facial recognition again and 4 digit pin only to repeat the process in a few weeks
Frequently inaccessible
Good when it works, but very frequently ‘experiencing technical issues’ or under maintenance.
Simply app-alling
This app simply doesn't function a lot of the time and when it crashes it suggests you contact them during business hours Monday to Friday - Sydney Australia time?!! Whatever happened to 24/7 online chat and support? Hopeless.
Difficult logging in
I had a problem trying to log in when I would get one sometimes two requests for a One Time Code.
I contacted the team and they seemed to have fixed the problem as I just open the app as normal. So thanks to the customer service and tech teams.
I contacted the team and they seemed to have fixed the problem as I just open the app as normal. So thanks to the customer service and tech teams.
App crashes
The app crashes when trying to access certain areas. I attempted to seek help through the non-mobile friendly website, and was constantly lead back to the same page where help cannot be sought. Very frustrating
Rip off
This company have the highest fee in super are rip off go somewhere else
Closes down all the time
Every time I go to more and go into beneficiaries the app shuts down.
Always broken
The worst program ever shame on the developers
Sign in trouble
Always having trouble signing in after updates or account hangovers or all kinds of things I don’t know why I have to keep changing passwords
Can’t even log in
I downloaded the most recent version, entered my user name and password - all I got was a failed attempt notification.
Term deposits
When viewing ‘Investments’ , term deposits should present in maturity date order so that next maturities are clearly visible. In fact, they present in date of lodgement which is of no great relevance when managing cashflow. I would give the app’ a 5 except for fact that randomly search/buy term deposits shows no results both on the app’ and Windows browser - phone support is useless, they don’t seem to believe that maybe something is wrong with BT Panorama system, and insist it must because I am ineligible to invest in that category even though my investment profile has not changed - and i am also invested in risk assets - yet TD’s are a basic stable conservative asset. It really annoys me that they don’t want to discuss any further because ‘they can’t give advice’. I say that I am not asking for advice, just asking them to refer it to the programmers, but it never happens.
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Update problem
Since the last update, the performance charts no longer work.
Upgrade killed it
BT now require 2FA and while they send the code there is nowhere on the app login to enter it. Have to therefore use the website. App is so frustrating.
Get sign in sorted
This app is so frustrating how the quick sign in goes in a loop after an iOS up grade requiring sign in from scratch
Sign in error
I’ve been getting sign in error for weeks now. Biometrics don’t work and it won’t allow me to manually enter my login credentials.
App never available or wont let you sign in
This app is aleays under maintenace or tells you you cant be logged in…whats the point!
Stopped working!
It won’t let me login anymore. Constantly getting errors.
The thief
That one is steal the money don’t put your money in
Reliable app for tracking balances, transactions and investments
I would point out though that the ‘toggle’ to include external investments in the investments valuation works fine BUT the toggle setting is not strictly saved (although the app says it is after ‘Save Settings’).
Whenever you login, although the toggle still shows ‘Include external investments’, the valuations do not include the external investments. It is necessary to disable the toggle, then reset it for every session.
Whenever you login, although the toggle still shows ‘Include external investments’, the valuations do not include the external investments. It is necessary to disable the toggle, then reset it for every session.
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Response from developer
Thank you for the feedback. The Save Settings options have been enhanced to save settings each time you login. Please email feedback@panorama.com.au if you have any further feedback.
Withdrawal of funds
Very difficult to navigate the app and try and withdraw funds . Not great interest rates
