Crashes constantly
Ever since the most recent update, the app crashes before it even opens. Sometimes it takes 3-4 tries before it will open and let me sign in. After that it seems to work fine.
Rental
Upon arrival, there was a mixup on the rental pick up date The customer Rep was good and understanding about the date mix up that was done on line and she gave me the customer service 800 number while at the airport and they corrected it and I went back to the line , I was called back up and after a brief moment I on my way to pick up
The car. Both the agents there were very efficient , understanding and worked well to get me the rental .
The car. Both the agents there were very efficient , understanding and worked well to get me the rental .
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$50 cancel fee
I canceled a reservation more than 2 months in advance and still a $50 cancel fee.
Excellent Rental car
Excellent from start to finish
Everything was set up to the customer . No waiting time to pick up the rental and return
Everything was set up to the customer . No waiting time to pick up the rental and return
Unhappy
Price changed when trying to pay
