Calgary United Cabs User Reviews

Customer Experience

Positive experience37.8% of reviews
Neutral4.4% of reviews
Negative experience57.8% of reviews

~ Based on 45 written reviews from the US App Store.

Is Calgary United Cabs Safe?

Calgary United Cabs appears safe based on user ratings. AppsHunter Safety Score for Calgary United Cabs is 86/100.

This assessment is based on 48 user ratings, with an App Store average of 4.6/5.

Safety Analysis

91.3% of ratings point to a safe experience
2.2% of ratings suggest some concerns
6.5% of ratings point to a risky experience

~ Based on 46 App Store ratings for Calgary United Cabs.

Is Calgary United Cabs Legit?

Calgary United Cabs appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Calgary United Cabs is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Very good company

Very kind drivers, I felt safe and happy. 100% would recommend this company.

Won’t take this service again

I took this service on Saturday with my daughter which is just 3 years and the driver was in such a bad mood. He told me to control her, like she was a animal just because her baloon pop up. Bad service, won’t recommend. Uber driver are always nicer. Btw- Semachew, just being clear because I don’t want to blame all drivers. Additionally it was lo 29• degrees no air, and really dirty cab.
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Do not recommend

Driver took a longer route and at my drop off location he didn’t end the ride to charge me more. I always used this app to go to the same location and it was a $10 dollar difference this time. The app also is not letting me rate the driver. What a scam, never using this service again!

First Time User

Very easy to sign up for the app. I was able to pre plan the trip and estimate the rate. Scheduling the pickup was quick, and the locate diver feature was very helpful as we moved slightly down the street.
We had two kids aged 10/12 and two adults, and we’re very comfortable. And the driver was great and friendly.
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Can’t fix the fare anymore

Used to let me lock in the estimated fare and now won’t. No way this is cheapest in Calgary and the drivers are constantly whining about the price. Pretty much every car stinks to high heaven as well. Will be going back to using checker.

G

they write that they are the cheapest in Calgary, but this is a lie

United cab

A great Punjabi taxi very professional nice and affordable ride

Jagdip

Extraordinary service. Will call you guys again. Good luck calgary united cabs Thanks for being on time

Problems

Used to work well. This week it is totally nonfunctional

Tips

Make it an option to add the tip after the ride is completed! It’s not fair to the driver as the ride gets closed the second I exit the car, I would like to add a tip when I get out.

Quote is not a guarantee

Be aware that the estimated fare is just that….. an estimate. Actual amount was much higher on the in-car meter.

100% only

I am a true Calgary cab person I will only take it as it's the best there service is always good the team work to be able to pay in the app is awesome

1st time app user

App make it easy to call for a cab. You receive notification to update you on the driver status as he’s closing on your pick-up location. Fare estimation was accurate. Overall satisfied with how the app is working.

Not impressed

Prebooked a Van to take us to the airport. Charged the credit card and sent us a confirmation text. Then proceeded to not show up. I called and they told me there were no Vans in the area so I would be refunded. Ok great now I have to scramble to book an Uber last minute. A simple call or text to let me know they wouldn’t be able to complete my trip ahead of time and this situation could have been avoided.
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Cab driver

I got off work at 2am and ordered my self an ubur. As I was waiting for my ubur a gentle man was standing outside of my work and asked me to order a cab. I ordered him one and when I got home I received a phone call. Apparently the guy who I ordered a cab for that I have never met ran off and did not pay. That is not my fault when I was trying to be nice and order someone else a cab.
Now the cab driver is threatening me and harassing me by calling me saying he is going to call the cops if I don’t pay. I’m not paying for a cab ride I didn’t take. Sorry but he is rude and I was trying to be nice to a stranger when it’s 2am and snowing.
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Way better than Uber

Cheaper, staff are friendly and taxis are clean

Charging cables

All news charging cables for every individual phone

Great app! Improve your tip feature

Love the app but find if I don’t tip while in the car it ends up getting disabled. I would recommend looking at post ride tipping features! And a better star system as I couldn’t figure out how to give 5 stars even though I was clicking 5 stars

Horrible

Doesn’t work anymore, every time I try to order a cab these days it just says there was an error. And previously when it did work, I got a cab driver who fell asleep behind the wheel and was swerving and had to stick his head out the window while driving to wake himself up and I tried to report this I never even got an answer back.
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Undisclosed additional fees.

The ride and driver was great. The issue is an undisclosed additional fee that was added. When I called to inquire I was forwarded twice (2 calls tried) to Accounting where they didn’t answer and just dropped the call. “Maybe call back next week.” Nope. I will go back to Uber. Lesson learned.