Capital One CreditWise User Reviews

Customer Experience

Positive experience50.0% of reviews
Neutral8.2% of reviews
Negative experience41.8% of reviews

~ Based on 392 written reviews from the US App Store.

What users say

Is Capital One CreditWise Safe?

Capital One CreditWise appears safe based on user ratings. AppsHunter Safety Score for Capital One CreditWise is 96/100.

This assessment is based on 308,510 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.6% of ratings point to a safe experience
1.9% of ratings suggest some concerns
1.5% of ratings point to a risky experience

~ Based on 308,510 App Store ratings for Capital One CreditWise.

Is Capital One CreditWise Legit?

Capital One CreditWise appears to be a legitimate app. AppsHunter Legitimacy Score for Capital One CreditWise is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Credit wise

Love the app

clutter

difficult to navigate

Doesn’t allow feedback

This program doesn’t allow any feedback or have any phone or address, the we say so company.

Wrong previous address

I have never lived ln Alvarado, but my ex has or does.

Favorite

I have quite a few credit monitoring sites. Capital One’s CreditWise is my favorite. Easy to navigate. I like the simulation part so you can estimate what different actions will do to your score like pay down debt, apply for a new credit card, get a new mortgage. It also explains well why your credit is what it is and how the top performers compare. Very good credit monitoring site moving betting just reporting your credit to educating you on ways to improve your individual score. Not just in general.
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Asking for confidential

They are scared me by sending mail the my social security is exposed to dark web and to sign up asking again social security number very scary i don’t know who to report

Why another app?

I have the Capital One app then they want to have you download another?

False Alarm

Received an email from CapitalOne that my SSN was found on the dark web and I should load Credit wise to see where and how it was being used - so I did - BUT NOTHING - no notifications, no information about bad actors - zip- nada - nothing - this kind of threatening email has to STOP.

Information outdated

No way to update virtually

Need People to Speak With

I need assistance with Financial Abuse. My former husband is withholding funds & it is negatively impacting my credit score because I need the credit cards in order to buy items & until he pays me the money owed I cannot pay them back. I though this settlement would be finished by now, & he is dragging it along now for 8 months. I have legal fees to deal with this, I have a car payment because I need a car & my daughters’ birthdays are in the summer. I needed new clothes for a new job & I am struggling because of him. I need help. I have always had excellent credit. My family is also abusive, did not want me to leave him & will not help me out.
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Outdated

Long after my credit rating on other apps went to exceptional this app languished in the low end of good. I’m so much better than they will ever know, haha

Bravegil

5 Star

Not user friendly

Tried repeatedly to open account because site stated I already had an account. Went through several different steps to change password and wanted to update email. None of which worked.

Not impressed

App won’t load and sends emails about my credit score going up 15 but only went up 2. Then when I do try to open the app, it won’t load and kicks me off the app. Terrible app

Are Credit Scores held artificially low?

My score on CW is in the mid 600’s and no matter what I do, it will not go above a certain point. My score on Experian is in the mid 700’s. Why the difference, is it because Capital One is trying to push more CC? It makes no sense.

Good

They’re pretty good I’m satisfied with them

Grateful

I’m old and not too swift on I-phones.
After I fidget in I was happy. How do I see 50 accounts in my name please?
Sincerely
Barbara Holman

Jan

OK

Credit score

I’m on month 5 and still haven’t received a credit score

Technology

With me not being real tech savvy, this is a good way for me to find out how healthy my account is