CARD.com Premium Banking User Reviews

Customer Experience

Positive experience25.2% of reviews
Neutral7.1% of reviews
Negative experience67.6% of reviews

~ Based on 238 written reviews from the US App Store.

What users say

Is CARD.com Premium Banking Safe?

CARD.com Premium Banking appears mostly safe based on user ratings. AppsHunter Safety Score for CARD.com Premium Banking is 74/100.

This assessment is based on 4,747 user ratings, with an App Store average of 3.7/5.

Safety Analysis

64.4% of ratings point to a safe experience
4.4% of ratings suggest some concerns
31.2% of ratings point to a risky experience

~ Based on 4,747 App Store ratings for CARD.com Premium Banking.

Is CARD.com Premium Banking Legit?

CARD.com Premium Banking is no longer available in the App Store. AppsHunter Legitimacy Score for CARD.com Premium Banking is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Will cost u money

They closed my account and sent me a check after 60 days n cost me $60 to cash it. SMH. Worthless banking

Excellent online

I LOVE THIS APP ice never had ANY PROBLEMS with receiving or using it for purchasing items ON LINE or In a STORE!
five stars are not enough!๐Ÿ’

Closed my account

Closed my account for who knows what reason after 4 years being with them!!!! Then they didnโ€™t issue a check with your money you have in there NOT UNTIL 60 DAYS! Stupid

John Lee

Best and preferred bank card to use at all stores and online payments with %100 secured and assurance

No good

Canceled my card and canโ€™t even get my money so now I canโ€™t pay rent or anything never use this card

Stupidity

They sent me an email saying they were closing my account thank God I donโ€™t use it for my direct depo anymore from work but I was using it still for my monthly disbursement checks from school these idiots closing my account for no apparent reason and said itโ€™s not my fault although my card wasnโ€™t used for direct deposit for work but it was always funded I would transfer funds from my other account now I have to do paper checks and the system wonโ€™t let me update my direct deposit information this is some bs !!!
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Great app.

This app has been a blessing to me, my brand image and my business Tebb Club.

Sucks

Doesnโ€™t give u access to a virtual or physical card information on the account and they close accounts on u for no apparent reason with out decent amount of time in advance they donโ€™t have human customer service to give u verification codes to help u add card to Apple or google wallet while the call center is closed
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Dara Falode

Dara Falode

Steals your money

They randomly started charging me $10 a month on maintenance fees. I had this card for over a year without this charge. Will no longer be using this card or app

Great card

I have 3 of these cards and I love it. Never have problems.

Can't believe this.

I've been a member for years. I can't believe it's ending

Donโ€™t bother.

They sent me an email out of the blue saying they were closing my account and gave me less than a 30 day notice. I use this card for my direct deposit and daily spending, itโ€™s always active and funded every two weeks through my employer. The email stated that itโ€™s not my fault or any wrongdoing on my partโ€” they just apparently felt like closing it down. No reasonable explanation as to why this decision was made or how it was made. No indication that the service itself is shutting down or they have to down size. Horrible, customer service is absolutely no help. Donโ€™t waste your time with this card company. Theyโ€™ll just out of the blue decide to cancel your accounts, leaving you scrambling to set up a new card.
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Not good

I was e mailed that they are closing my card no reason given and I donโ€™t care but what is THAT all about ? Donโ€™t use this bank , friends ! No good .

Card is awful

Unable to get physical card and unable to get a person when I called bad customer service

Closing my account for no reason

Iโ€™ve had this Bank now for about five or six years. I received a email on 03-03-26, that they are closing my account for no reason. The email stated it was nothing that Iโ€™ve done wrong. Plus, no illegal activity. I receive SSDI I did open a new checking and savings account through another bank. Unfortunately, on the SSA website, the soonest they can change my direct deposit would be starting in May. My account with this bank closes on 04-03-26. I highly do not recommend this online bank.
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Direct Deposit Broken

Set up direct deposit with my employer and my payroll says funds were sent via direct deposit yet nothing is in my account. When I try customer service the automated system tells me it canโ€™t find an account so now my employer has to issue a stop payment than repay me via paper check.

Strange

After issuing me a virtual card last month they close my account??

Very bad

My account and cards got suspended without reason and nobody not even their customer surport is doing anything about it

Not so good

Used to be a very good banking service until they start charging $10 a month maintenance fee