CareCredit Mobile User Reviews

What users say

Top reviews

Great

I'm getting my dentista Services thanks yo this Credit Card

Ease of use

This app does everything from being able to pay your balance, and to also use your rewards as you feel fit like receiving gift cards by mail or digitally by email this app does everything definitely five stars for me

Works great

Have had no issues. Has helped out a lot.

User friendly

Very user friendly

Awesome app

Very easy to navigate

Mobile App

Excellent app navigation and good financial resources available. Appreciate the message updates.

FIX YOUR APP ASAP!

This app is completely broken. After updating to the latest version, it still won’t open properly. It just gets stuck on a blank white screen, making it impossible to access my account, check my balance, view my statement, or see the amount I owe. This is unacceptable for a credit card app. Customers depend on reliable access to their accounts, and this app has completely failed. Please fix this issue immediately.
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Great service

Care credit has been a blessing when the unexpected arises.

Ok

Great

Good app

Good app

Nice

Fast

Crashes

When I go to “Payments” and select “Pay My Healthcare Bill” the app crashes every time.

Customer Service is poorly done.

I contacted customer service about a problem with my due date. Not only did they fail to provide clear instructions on how to avoid mistakes, but they were also unable to help resolve the issue itself. While the representatives were not rude, but they offered no meaningful assistance and couldn’t even fix an issue within their own system. I can’t wait to be done with this app and genuinely never use it again.
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Great App

This app is amazing, it shows me the balance, minimum and everything I need to use and pay for my card.

Works well

Program works well and seamlessly. I like the feature where you can set a date to pay on your account and I’m very satisfied.

Convenient

This app is so convenient and I have all of the info I need in one place. Making payments is a breeze.

Nothing but love

I love this app and this line of credit. It is so helpful to know that I have this kind of resources in a matter of seconds. Also the app makes it so easy to manage everything.

Questionable identification rigors

Wanted to do a
Video of myself and upload a picture of my drivers license to verify my identity after I had the app for almost a year… that’s a bit much

Love it

Love that I can make payments at my own pace. Grateful for Care Credit as my beloved senior mini schnauzer desperately needed emergency care

Easy to use

The app is simple and user friendly