Order cancellation
It took them 30 minutes to realize that the restaurant that I am ordering from is “too busy” and then they cancelled my order.
Trash customer service
Driver’s are rude and never have change
Horrible Service
The order never arrives on time.
The driver does multiple deliveries and by the time my food is delivered it’s cold.
Customer service is useless, once I asked if the drivers do multiple deliveries they lied and said no, but when I asked the driver he confirmed that he was forced to do deliveries before delivering my order.
Once the drivers are in the compound they mark on the app that the order is delivered and they keep on roaming around the compound looking for my unit even though my location is clearly shown on the app.
The driver does multiple deliveries and by the time my food is delivered it’s cold.
Customer service is useless, once I asked if the drivers do multiple deliveries they lied and said no, but when I asked the driver he confirmed that he was forced to do deliveries before delivering my order.
Once the drivers are in the compound they mark on the app that the order is delivered and they keep on roaming around the compound looking for my unit even though my location is clearly shown on the app.
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Continuous Error after loading app
Carriage Qatar has issues. I am getting a continuous error after downloading the app.
Extremely bad customer service
First of all you can only call them, which can be extremely problematic for Anti Social people who do not really know how to speak to other People. Second of all they’ll always ask you to send a photo if you gave them a complaint about the order as if they do not trust you.
They also take a lot of time to reply which is annoying especially when you are hungry. All in all their customer service is the worst compared with the other delivery apps. I’d recommend ordering from Snoonu or talabat instead.
They also take a lot of time to reply which is annoying especially when you are hungry. All in all their customer service is the worst compared with the other delivery apps. I’d recommend ordering from Snoonu or talabat instead.
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