Thx
Friendly and quick delivery service
Issues with restaurants
I really dont like whats going on right now with the app every restaurant i try to search for is not even on the app and everytime i try to contact customer service they tell me its a technical issue with the system but its been 2 weeks.
Misleading Notifications
The app frequently sends notifications about offers such as “25% off” or “Free Delivery,” but leaves out important conditions like the minimum order value, eligible restaurants, or other restrictions. The full terms are only revealed after opening the app, which is misleading and wastes users’ time. Please include all key offer details in the notifications so users know exactly what they’re getting.
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كود الخصم للمستخدمين الجدد لا يعمل
حملت تطبيق رفيق وحاولت استخدم الكود HELLO30 للخصم للي حملوا التطبيق حديثاً لكن الكود لا يعمل ممكن توضيح
Terrible UX and Non-Existent Customer Support
The UI design is incredibly frustrating. The customer support interface only has a bot, and there isn't even a text box to type your own question. I had a very simple issue but it was impossible to reach a human. To make matters worse, I signed up for a "7-day free trial" for the membership, but I was charged immediately. When I finally called customer service and waited over ten minutes, they told me they couldn't handle it and promised someone would get back to me. I’ve heard nothing since. An absolutely awful experience.
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