CBT Therapy User Reviews

Name: CBT Therapy - Sintelly
Rating: 4.6 (307 reviews)

CBT Therapy - Sintelly

Sintelly Ltd.

🌟 Lifestyle

💪 Health & Fitness

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Rip off

Goes to the subscribe page. I subscribed. Then nothing. Constantly back to the subscribe page. I’m out 9.99. All I have ever seen is the subscribe page. Deeply disappointed

Trs6844

a year ago

Response from developer

We're sorry to hear about your experience! It sounds like your subscription didn’t activate properly. Please try tapping "Restore Purchase" on the subscription page. If the issue persists, send us your purchase receipt at info@sintelly.com, and we’ll assist you in resolving this as soon as possible. We appreciate your patience!

Review 1

So I had encountered this app on social media, it is a great app! And best of all I don’t have to pay for a therapist. I don’t know why apps make you pay for therapy but this app is at the top of my list! Great app!!!! Hopefully I get a reply 🤞

sienna currie

2 years ago

Response from developer

Hi Sienna, thank you for your amazing review! We’re thrilled to hear the app has made such a positive impression and that it’s at the top of your list! 🌟💙

Escroquerie!!

Je possédais un compte Lifetime ! Et après réinstallation impossible de récupérer mon compte!!! Voleurs !! A fuir!!

Attiaproductions

2 years ago

Response from developer

We’re sorry to hear about your experience. Could you confirm if, during the free Lifetime promotion, you only downloaded the app or if you registered and actively used it? If you did register, everything should work as expected. Please send us an email at info@sintelly.com with a screenshot so we can investigate and assist you. Thank you! 🌟💬

Not Free as advertised

UPDATE: Issue resolved and it was a mistake on my part. I’m still learning to use the app, but it has potential.

This was supposed to have been a free lifetime membership. I did as instructed and selected lifetime after on boarding. Instead, I was charged $32.99. I am furious and if this becomes a recurring charge, I will report it to Apple. I expect it to be taken care of right away since you have no customer service for me to talk to. It’s very difficult.

Stgech

2 years ago

Response from developer

Dear Kerry, since the issue was unrelated to our app and has been resolved, we kindly ask if you could consider revising or removing the review. Best regards, Sintelly Team

French language please.

Hi. Colis you please add the French language to the app?

Not just the answers.

I has the lifetime subscription and I can not restore my purchase.

Wassi Chamsy homeschooling

2 years ago

Response from developer

Hi Wassi, thank you for your feedback! You can write to the chatbot in French, and it will respond in French as well. We hope this makes the app more convenient for you. 🌟💬

Why?

After purchasing a lifetime membership… am no longer able to log in / sign in / access the app.
Just delete. All issues in my life are solved. Thank you

Loco D.

2 years ago

I would have emailed

I would have emailed if I saw a link.

I for now gave a 5 star review because I didn’t want my questions to affect your ratings.

I downloaded this app yesterday while you had the free lifetime. I couldn’t get it to work to register it.

Would it be possible to try getting the free lifetime again?

Thanks

IsrvChrist

2 years ago

Response from developer

Dear IsrvChrist, Thank you for following up and for leaving a 5-star review—it truly means a lot to us. We understand how frustrating it must have been not being able to register the free lifetime promotion. Unfortunately, as the promotion ended on November 19, we’re no longer able to offer it. Any issues with registration needed to be addressed during the promotion period. While the free lifetime offer is no longer available, we encourage you to explore the app's free trial version, which still provides many helpful features. Should you have any questions or need assistance, we’re here to help. We truly appreciate your understanding and support. Warm regards, Sintelly Team

Excellent app without multilingual support

This app is really awesome but does not have multilingual support. I tried to talk in Spanish using the app interface but always reference to English. Please add multilingual support on the ui and also on the tools. Regards @JRGN

JRGN

2 years ago

Response from developer

Hi JRGN, thank you for your detailed feedback! We're thrilled you find the app awesome. While the chatbot can respond in Spanish (try to reset the dialog by clicking on the three dots in the top right corner of the chat), we understand the need for full multilingual support in the UI and tools. We're working on expanding language options in future updates. Thanks for your patience and input! 🌟💬

Not Free as advertised

This was supposed to have been a free lifetime membership. I did as instructed and selected lifetime after on boarding. Instead, I was charged $32.99. I am furious and if this becomes a recurring charge, I will report it to Apple. I expect it to be taken care of right away since you have no customer service for me to talk to. It’s very difficult.

Stgech

2 years ago

Response from developer

Dear Kerry, since the issue was unrelated to our app and has been resolved, we kindly ask if you could consider revising or removing the review. Best regards, Sintelly Team

Fantastic App!!!

Just really awesome app need i say more…???

jmanjess

2 years ago

Not free?

I attempted to download the Sintelly app after reading positive reviews and seeing reports of it being free. However, it immediately guided me to premium packages and does not seem to have any free option. Very misleading…

Jetsman

2 years ago

AMAZING!!!

THIS IS AMAZING FOR INXIETY

Brinley 12345

2 years ago

Response from developer

Brinley, we're thrilled to hear you find our app amazing for anxiety! Thank you for your positive feedback and the 5-star rating. If you have any suggestions or need further assistance, we're here to help. 🌟💙

Interessante Idee!

Definitiv ein interessanter Weg KI zu nutzen!
Auch die Artikel und Kategorien sind super nützlich!

Phamtomias77

2 years ago

Response from developer

Thank you for your positive feedback! We're glad you find the idea interesting and appreciate how we're using AI. It's great to hear that you find the articles and categories super useful as well. If you have any suggestions or need further assistance, we're here to help. 🌟💙

wow

using this is a wonderful experience. i like it very much. it really helps me to deal with my emotions

ververrrie

2 years ago

Response from developer

Ververrrie, we're thrilled to receive your 5-star review and hear about your wonderful experience with our app! It's fantastic that it's helping you navigate your emotions effectively. We're here to continue supporting your journey with quality CBT therapy and mental health tools. Thank you for your kind words and for choosing our app! 🌟💖

Pretty good

This app (much like many newer mental health apps) uses a bot to guide you through exercises. I was excited to try this one out as it had a meter which showed the “stages” of therapy. However, after four short conversations with the bot I was apparently already at the last stage of therapy. The only thing you can do after reaching this stage is the somewhat helpful premade guides such as a “Hope box” exercise. There’s a mood tracker and the articles linked are interesting. There are no ads which is a bonus and I was not asked for any in app purchases. Unfortunately, it lacks a lot of features found in more highly reviewed mental health apps. It quickly became obsolete after reaching the “last stage” of therapy.

Alfredofrompokemonviolet

2 years ago

Too glitchy

Glitchy app.

Genomenat

3 years ago

Response from developer

Dear Genomenat, thank you for your feedback on version 3.4.1. We're sorry for the glitches you experienced. We've released an update focusing on stability and enhancing features for mental health support, including improved CBT tools. Please update the app and let us know if it enhances your experience. Kind regards, Sintelly Team

A lot of typos

I noticed 6 types within one minute after agreeing to a 3 day trial. For example...”debat” instead of “debate.” The fact that I have already seen this many typos, makes me question if I can trust the test questions and know I’m learning correct information. Also not many questions for each subject.

Jen91289

5 years ago

Response from developer

Dear Jen91289, thank you for your feedback from June 2021 about the typos and content concerns in our app. We're excited to announce a significant update to Sintelly, transforming it into a comprehensive mental health companion. Our latest version includes: Wellbeing Chatbot: Your new assistant for round-the-clock support and guidance, offering a friendly and helpful presence. Enhanced CBT Exercises: Dive into advanced Cognitive Behavioral Therapy exercises tailored to manage anxiety, depression, and other mental health challenges. Mood Tracker: A simple and intuitive tool to monitor your emotional well-being, helping you understand your emotions better. Therapeutic Journaling: A private space for expression, reflection, and personal growth. SWLS Progress Measurement: Track your mental health journey with the Satisfaction With Life Scale, celebrating your progress and achievements. Enriching Articles: Access a wide range of articles on mental health and wellness, empowering you with knowledge for your well-being. We've worked hard to address previous concerns, including the typos you mentioned, to ensure accurate and trustworthy content. Your journey towards better mental health is important to us, and we're here to support you every step of the way. We look forward to your thoughts on the new and improved Sintelly experience! Best regards, Sintelly Team

Great app 🎈

I love it 🥰

Leoncita888

5 years ago

Response from developer

Dear Leoncita888, thank you very much for leaving this lovely review.

App copies data

On opening everything the app accesses your clipboard even on startup screen where you haven’t even logged in

himanshuchanda

5 years ago

Response from developer

Thanks for your feedback. We don't use your clipboard content, and it's due to the new iOS 14 features. Clipboard content is only passed to the app if you want to paste something in the app search input. Thank you for understanding.