Not recommended
I have been using this CBI internet banking and application since last 6years the user friendlyness is so worst. I am closing this account now because whenever I wanted to login and transfer funds I always face trouble. First thing their so called security which asks 3 to 4 time’s passwords and OTp’s. Also when I wanted to reinstall app it’s not registering via net banking after westing time app says “Net banking server didn’t respond please try again later”
One of the worst banking experience as compared to SBI, ICICI, HDFC, HSBC, IDBI
One of the worst banking experience as compared to SBI, ICICI, HDFC, HSBC, IDBI
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Rediculous
Rediculous
Third class app
A very third class app. Always ask to change MPIN, TPIN & MTPIN and if you want to change it later then there is no option even you can’t go back and you can not do anything untill you change your TPIN. If you still have patience and changed whatever they asked then after few days that correct pin will also shows wrong in this app. Then again you have to go through all that process and setup your Pin. Installing this time wasting and useless app right away.
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To the Central Bank of India,
I would like to respectfully bring to your attention that the newly introduced application (CentEez) is facing several issues, particularly with login functionality. In contrast, the previous application (CentMobile) was functioning efficiently with minimal problems. Rather than launching a new app, it might have been more beneficial to update and enhance the existing CentMobile app to ensure a more stable and user-friendly experience.
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Candidate for the worst banking Application
Central bank is one of the oldest banks in India and it’s application is as dated as the bank. Most of the banking apps are designed to enhance/ease the customers experience. But Cent mobile app will make your life more complicated. I personally feel it should not be called as a banking app as it barely does anything related to banking.
I took a home loan from Central bank & was told to use Cent mobile for banking operations. Below are my observations,
1. When I went to set mpin it accepted a 4 digit pin & when the pin expired, it asked me for a 6 digit previous pin 🤷🏻
2. When logged in, I tried to fetch statement of account and every time, I got empty statement with the banks letter head. I ensured I was reviewing for correct time frame but result still the same.
3. I tried to check my updated tenure since we have been prepaying on the loan and found out it does not update that.
4. Not to mention the thousands of times the app crashes.
My request to the bank is hire a decent company to build your app so that the customers don’t curse you for their basic banking needs
I took a home loan from Central bank & was told to use Cent mobile for banking operations. Below are my observations,
1. When I went to set mpin it accepted a 4 digit pin & when the pin expired, it asked me for a 6 digit previous pin 🤷🏻
2. When logged in, I tried to fetch statement of account and every time, I got empty statement with the banks letter head. I ensured I was reviewing for correct time frame but result still the same.
3. I tried to check my updated tenure since we have been prepaying on the loan and found out it does not update that.
4. Not to mention the thousands of times the app crashes.
My request to the bank is hire a decent company to build your app so that the customers don’t curse you for their basic banking needs
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App won’t work
Team kindly check. Unable to login into account details. Now it’s more than months kindly do something
Works fine as compared to earlier
I downloaded this application after 3 years and now it’s works very smooth. Login, verification and few others things as well.
Poor Performance
I have been using this app for more than a year. Comparing to other banking apps it’s very poor every other week I am facing some error. I was planning to pay Gold loan by using this app, thank god I haven’t done. I am trying to open the app and I am getting a pop up “TURN ON DEVICE LOCATION” but I have verified all my location services and it’s already ON. Can you check on this bug and fixit.
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Login
This updated version has smooth login as compared to older version, where I was not able to login at all.
Device location pop out while login
Why this message “Please turn on device location” is being displayed /pop out while login IOS Cent Mobile App. & could not access the Mobile Banking service. Please fix this issue asap.
Terrible partially automated app
What a terrible app if I have to go to bank to create id, add my mobile no., gmail, order first check??! Already spent 9 hours, 3 rounds to bank to start my app to useable state. Shame on your manager and team.
Worst app
This app is really worst and need to be upgraded.
It doesn’t work as expected outside India. Always shows error of network settings!
Must improve the backend !
It doesn’t work as expected outside India. Always shows error of network settings!
Must improve the backend !
Worst of the worst
I've never faced anything like this ever in my life, it's literally just the worst banking app ever to produce... the management team needs to focus on this issues before things turn very rough. Most common issues is that the other I can login but the next day I couldn't get access to it, Guys does that even makes sense!!! There are so many Users out here, if you keep on refusing to fix it many may be gone. I hope we get a new version updates of the application and fix ever bits of it thank you! 🙇🏻♂️
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I cannot login
If am entering the password and not yet completed entering the password it is saying incorrect password. How can it say incorrect password when i have not entered the password completely and and not pressed login.
This app is not working in USA
I’m a CBI NRI customer. This app is not working in USA anymore!
I’m fed up with complaining about it!
I’m fed up with complaining about it!
Pathetic
Multiple issues:
- while creating TPIN, special characters are mandatory, however they don’t accept the special characters while transferring funds. Revising tpin again and again only to know it is a glitch. Their team doesn’t help, how are we supposed to transfer our funds?
-It hangs while transferring funds. Unable to use the debit card on online sites even when limit is maintained. The NetBanking doesn’t work. Nothing works. The upi is mostly not working for this bank. So you submit funds here and are mostly left with no other option to use them!
- while creating TPIN, special characters are mandatory, however they don’t accept the special characters while transferring funds. Revising tpin again and again only to know it is a glitch. Their team doesn’t help, how are we supposed to transfer our funds?
-It hangs while transferring funds. Unable to use the debit card on online sites even when limit is maintained. The NetBanking doesn’t work. Nothing works. The upi is mostly not working for this bank. So you submit funds here and are mostly left with no other option to use them!
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Trying to register for a week now
Okay, I'm all for giving apps a grace period, but a week? I've been banging my head against a wall, trying to register with the CBI app, and I'm constantly hit with a "can't reach servers" message. I'm scratching my head wondering if this is the CBI standard. Surely, it can't be that hard to ensure your servers are up and running. It's 2023, not the dial-up era. I expected better. Hope they can get their act together soon because right now, it feels like they just grabbed the first coder they found and said, "Here, make us an app!"
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They made the app because everyone else had one
This sarkari app is so bad that every time I use it, I want to close my account with the bank. When after several tries, I go to net banking, that is equally if not more horrendous. Why do you need separate passwords for app and web? Plus you put a transaction pw on everything, which your system is not able to read properly. This set of services take you back atleast 3 decades. People are happy with their incompetence. Registered user is asked again to register as no option to login directly is shown. Pathetic at best. They should either close these online systems and save money or spend real money by outsourcing the cbs etc to some IT company. Tumse na ho paega.
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After upgrade registration cancelled
Hi Developers and QA team,
After recent upgrade in IOS version, my online app registration was wiped out and now not able to register again with any option in app. Getting error like “Network server is not responding, try again later.”
How many days it will not respond.
And also while doing registration with Internet access credentials, application is not accepting password more than 15 characters but my password is with 18 character.
With this 18 character’s password I am successfully able to access CBI application on web.
Please restore my access which I was registered with older version of IOS app.
Note: Developer team do not wipe the registration data while you are upgrading the app with newer version
Thank you.
After recent upgrade in IOS version, my online app registration was wiped out and now not able to register again with any option in app. Getting error like “Network server is not responding, try again later.”
How many days it will not respond.
And also while doing registration with Internet access credentials, application is not accepting password more than 15 characters but my password is with 18 character.
With this 18 character’s password I am successfully able to access CBI application on web.
Please restore my access which I was registered with older version of IOS app.
Note: Developer team do not wipe the registration data while you are upgrading the app with newer version
Thank you.
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Unable to register on the app
I am trying to register myself for mobile banking post the updates but it’s not taking internet banking password as it has special characters. Developers please allow users to use special characters so that they can login. A notification would have been better mentioning that the user would not be able to register.
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