Can’t open
Installed on iPhone 7 Plus but doesn’t open.
App functionality worst of the worst
Terrible app. Just terrible working with it every time I need to charge my car in the apartment. Multiple steps are required to just do a simple charge, and needs to be connected to internet when 99% of garages in LA are underground and has no WiFi. Its company is actually embarrassing compared to tesla supercharging stations.
PS customer service is in India, so good luck with that.
PS customer service is in India, so good luck with that.
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Warwick Mall tricky
A bit hard to find at back of mall. Lonely location, but seemed safe enough.
It gets worse
When I called them, they told me by following the directions on the app. I did the wrong thing and that I have to change the order of the way I do things instead of following the directions on the app.
This Justin, continues to be the worst app and service ever. Literally standing at the Port. It’s the only one available. I tried to use it. Press start charge. It won’t let me take the handle out. Sorry, two time loser I’m done.
This Justin, continues to be the worst app and service ever. Literally standing at the Port. It’s the only one available. I tried to use it. Press start charge. It won’t let me take the handle out. Sorry, two time loser I’m done.
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This app experience sucks
The worse user experience I ever had with this app, charging stations at my apartment building are available app is showing not available and few seconds later it will be available, then you try to charge they will ask for payment verification, added my details showed me success message but still not letting me charge because it needs payment verification, Looks like they vibe coded this app and no one is available to mange or fix the bugs. Pathetic
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Cannot add payment methods
I cannot add debit or credit cards, chargers don’t show on maps. I found a charger but there was no way to use it even after creating an account.
Vibe Coded?
Holy cow this app is bad. You can enter information, and click save, and it just.. doesn’t. It says it does but it doesn’t. Also, there’s no way to do seemingly simple tasks like delete an EV you no longer have.
Slow
In one hour it should have dispensed 5-6 kwh. It only charged 1.1 kwh. My home is 220v 24 amps and 5.6 kwh at $0.15 per kWh
Worst app ever
This app never works!
Scheduler does not work
App use to let you charge per the clock schedule entered. Today it now overrides this and charges outside of the times I entered. This forces me to pay a higher electric rate and results in my battery charging to 100%. This is bad for my battery and wallet.
Poor quality control and a backwards "feature".
Update: If I select a flat electric rate so it is not using TOU, even though I’m on a TOU plan, then I can do a workaround to use the app’s scheduler. Manually enter the electric rate if want to track costs.
The app use to work fine but now I have figure out workarounds.
Poor quality control and a backwards "feature".
Update: If I select a flat electric rate so it is not using TOU, even though I’m on a TOU plan, then I can do a workaround to use the app’s scheduler. Manually enter the electric rate if want to track costs.
The app use to work fine but now I have figure out workarounds.
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App is useless
I’d love to be able to charge my car using this app, however it requires email verification for me to start charging and those emails never arrive. Emails to setup a payment method did arrive, so I confirmed the app has the correct email address.
Only 84% @ 30 amps
For some reason this charger stopped at 85 or 84% even though I sent it to 100%
Watch out for the service fees
Just what it says. App works OK generally, but adding service fees on top of everything else is really gross.
No saved logins
Signs out automatically with no way to remember username or use Face ID. Poor experience.
Recent update broke everything
New app is untested with the most basic things. Apple wallet stopped working giving a multiple cards detected error. 7 year old account was signed out without saying what login method to reauthenticate with. Old google pay no longer work. Adding Apple Pay had to be done twice with a separate 60s timer auth code. Attempting to charge through the app stuck on authenticating.
Just completely broken
Just completely broken
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Too expensive..
Too expensive..
Still buggy and annoying
Despite some helpful recent updates, Chargepoint’s app still has some major bugs, as does its service. A few months ago I got a string of annoying e-mail demading I verify my card on file; now the app is demanding I do so despite my card having been verified when I added it and its expiry date being 2 years in the future. The most annoying thing is having to reset your notifications for a nearby charger when someone else gets it first. Grrr.
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Glitch’s from the very start
Couldn’t even get pass registering. Tried several times and even deleted and reopened to no avail. To continue as a guest is crazy pricey.
App not working after update
The app is no longer allowing me to schedule my overnight charging. The schedule button has stopped working. Additionally, the app keeps requesting that I verify my email but I never receive the code to do so. What happened here? How can I get this to work again? Not happy…
Prior authorization
Charging $50 even if temporarily is insane for a charge that costs $8 max
