ChargeSmart EV (CSEV) User Reviews

Customer Experience

Positive experience62.5% of reviews
Neutral4.2% of reviews
Negative experience33.3% of reviews

~ Based on 48 written reviews from the US App Store.

What users say

Is ChargeSmart EV (CSEV) Safe?

ChargeSmart EV (CSEV) appears mostly safe based on user ratings. AppsHunter Safety Score for ChargeSmart EV (CSEV) is 84/100.

This assessment is based on 179 user ratings, with an App Store average of 4.3/5.

Safety Analysis

83.2% of ratings point to a safe experience
2.8% of ratings suggest some concerns
14.0% of ratings point to a risky experience

~ Based on 179 App Store ratings for ChargeSmart EV (CSEV).

Is ChargeSmart EV (CSEV) Legit?

ChargeSmart EV (CSEV) appears legitimate, with a few gaps. AppsHunter Legitimacy Score for ChargeSmart EV (CSEV) is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Horrible

Expensive and customer service is horrible won’t work half the time keeps failing

It’s broken

All of them in Binghamton area are broken look into it says forbidden when I try to charge

How is this so bad

It had one job, and it failed. How can software be this bad in the age of AI??

Greedy

Rate is literally double compared to Tesla Superchargers. The barcode scanner functionality doesn’t work. And you get not 1, not 2, not 3, not 4, but 5, FIVE messages every timeβ€”3 text messages and 2 emails.

πŸ‘Ž App & Login Required

Registration must be optional. Another app with forced login is another account to be hacked.

Try doing all the process in freezing temperatures and see of you like it.

Chargers great, apps not

Just make it so we can tap a credit card and charge. Signing up, signing in, scanning the qr. never works right and the whole process is inconvenient. It should be as simple as tap a credit card and charge. Not one person will agree that downloading and signing up for another app isnt a hassle.

@Hampton Inn

Thanks for providing the Chargers my only complaint is people who don’t have Phevs or Evs are parking on the spot unpunished then you can hear then in the morning breakfast about how they are saving USA of electric cars customers.
For sure not the Hotel fault

Slow charger and idle fees

These are slow chargers located at a hotel. If I’m charging overnight I’m expected to unplug my car and move it in the early hours of the morning or be charged $3 / hour in an empty parking lot where I’m the only person using the charger.

Quick and Easy

Easy to do

Fast and easy

Very fast and easy

Reliable charging

All easy to use. I wish there were level 3 charging option

Number stations!

The stations are not numbered. Use the single down the end.

No complaints

Charger system worked as promised. Taking advantage of the free chargers at car dealerships 😎

PK

Works flawlessly, heavy cord, expensive. Tesla wins.

New EV owner review.

Fast charge! Clean, safe area. Easy access from the road!

Great location / fast charge

Love this charging station

Absolutely rocks

Easy to use, multiple stations, love the app and company. Good luck pulling the next downtown’sβ€¦β€¦πŸ˜‰

Brand new

Chargers are brand new and works great

The dealer is also very helpful

Terrible customer service

Charges at half of speed advertised

How do you turn this thing off?

It took far longer than it should have to find the way to properly end the charge many clicks and details involved. Developers should make ending a session much much easier. Thank you.