Worst AC Bus Experience on Indore–Chanderi Route
Very disappointing experience on the Indore–Chanderi route.
The so-called AC bus didn’t even have a proper inside gate — only a plastic curtain. Near the Isagarh point, because of the kacchi road, dust kept entering the bus the entire journey, and the AC vents were blowing dusty air inside. I had to wear a mask throughout the trip, and the suffocating dusty environment even made me feel like vomiting.
You are charging premium fares while providing third-class service. The buses on this route are poorly maintained and completely unfit for comfortable travel.
At least maintain basic standards if passengers are paying full price.
The so-called AC bus didn’t even have a proper inside gate — only a plastic curtain. Near the Isagarh point, because of the kacchi road, dust kept entering the bus the entire journey, and the AC vents were blowing dusty air inside. I had to wear a mask throughout the trip, and the suffocating dusty environment even made me feel like vomiting.
You are charging premium fares while providing third-class service. The buses on this route are poorly maintained and completely unfit for comfortable travel.
At least maintain basic standards if passengers are paying full price.
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Improve your Ui
Please provide bus number when the seat is booked so that the passenger didn’t get confused to find there appreciate bus
Complaint Regarding Delay and Unprofessional Conduct of Chartered Bus Service (Jorhat–Guwahati, 28 N
I would like to bring your notice an issue faced by all passengers travelling on the 3:30 PM chartered bus service from Jorhat to Guwahati on 28 November 2025.
The bus was initially delayed by 30 minutes, which the passengers accepted, as the staff informed us that the delay was due to non-availability of staff and the process of obtaining the travel pass at ISBT Guwahati.
However, after departure, the bus was again halted at Jorabat for nearly 20 minutes, solely to wait for a passenger allotted Seat No. 5E. This caused further inconvenience to all travellers. We wish to know whether it is the policy of the chartered bus service to wait 10–20 minutes for individual passengers after the scheduled departure time, thereby delaying the journey for everyone else.
Such practices are highly inconvenient and reflect poorly on the service management. Therefore, I sincerely request the concerned authority to issue strict instructions to the driver and staff to avoid such delays in future and ensure timely departure and smooth operation of the service.
Kindly take necessary action to prevent recurrence of such incidents.
The bus was initially delayed by 30 minutes, which the passengers accepted, as the staff informed us that the delay was due to non-availability of staff and the process of obtaining the travel pass at ISBT Guwahati.
However, after departure, the bus was again halted at Jorabat for nearly 20 minutes, solely to wait for a passenger allotted Seat No. 5E. This caused further inconvenience to all travellers. We wish to know whether it is the policy of the chartered bus service to wait 10–20 minutes for individual passengers after the scheduled departure time, thereby delaying the journey for everyone else.
Such practices are highly inconvenient and reflect poorly on the service management. Therefore, I sincerely request the concerned authority to issue strict instructions to the driver and staff to avoid such delays in future and ensure timely departure and smooth operation of the service.
Kindly take necessary action to prevent recurrence of such incidents.
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Always delayed and very rude
Bus is always delayed and very rude response from staff.
Best app to waste your time
No customer support, no bus tracking, no contact details for conductor
