Chime® User Reviews

Customer Experience

Positive experience60.9% of reviews
Neutral3.8% of reviews
Negative experience35.4% of reviews

~ Based on 4,497 written reviews from the US App Store.

What users say

Is Chime® Safe?

Chime® – Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for Chime® is 96/100.

This assessment is based on 1,588,820 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.9% of ratings point to a safe experience
1.3% of ratings suggest some concerns
2.8% of ratings point to a risky experience

~ Based on 1,588,820 App Store ratings for Chime®.

Is Chime® Legit?

Chime® – Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for Chime® is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Trash

Trash holds your money for day doing only god knows with it before putting it in your account

Weeks of Evidence, Only a Generic Denial 😭

I’m extremely disappointed with how Chime handled my dispute. I submitted a large amount of evidence, including transaction records, direct communications with the merchant, cancellation and refund communications, supporting public records, and documentation explaining the entire situation. My dispute remained under investigation for weeks, only for me to receive a generic response stating that “no error occurred.”

What frustrates me most is that the final determination did not explain what specific evidence led Chime to reject my claim or meaningfully address the evidence I submitted. The letter simply says they reviewed the information and that no credit would be issued. After the amount of documentation I provided, I expected a much more transparent explanation of how that conclusion was reached.

I now have to contact Member Services just to request copies of the documents Chime relied upon when making its decision. Based on my experience, I have very little confidence in Chime’s dispute process. Customers dealing with serious merchant disputes deserve clear explanations, transparency, and a meaningful review of the evidence they provide—not a generic “no error occurred” response after weeks of waiting
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The worst banking ever

It should not take a month to receive my card
By the time that i receive it , the checking account bonus will be gone and i will not be able to use or transfer money if i do not activate it.
So why are you doing direct deposit checking bonus account bonus or making me put any money it in chime account if that is the case.
It should not take 45-50 mins of conversation or waste of time to learn that i still have to wait for my card.
I feel sad that i refered my friend and glad that i did not put my biggest check there.
I will close my account asap once i receive my cars and do not do any business with this bank.
(Also , it takes 1 hour to close your account and their customer services even do not transfer me to correct departmant and i was given this number on the app when i said that i want to close the account
And they tell me it will take a month to receive your check if you want to close directly)
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Curry is gross

I don’t know why in a bear business has stinky feet Iraqi Muslim supporting Islamist holding my money, stealing my money and then shutting my account down if you’re not Christian and American, you shouldn’t be touching my money that’s against my belief

Review

Chime is covenant and always a help in need…I Love it! Thanks so very much!

A MyPay Suggestion

I don’t know if the first review was uploaded, but this review is basically about the MyPay: it’s a great idea to go about having us be given an extended hand financially yet my suggestion would be to allow us to cash out the entire My pay and add together the fees for instant payouts altogether so that way we don’t have to wait for our money in increments because some people need their money in full so they can handle things in a shorter period of time rather than waiting another day for money that’s ours to begin with, even when it’s paid back in full it should be given in full with full fees in my opinion. Other than that: the app is perfect. #GetChime ❤️
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The best

Gotta love em they the best

Bad experience

Some money came. I’m missing out of my account that I really need it for some bills and they telling me I have to wait 7 to 10 business days for credit line not my cash

AFTER 2 YEARS..

I'm giving Chime 1 star even though it has been 4+ for me. Reason being, I randomly receive an email saying they're closing my account next month. I requested a call from an agent because the email explains nothing about why the account will be closing. The agent tells me it's because of my recent activity? My activity has been the same since I have been with Chime. He says he doesn't know any further information besides recent activity & that my account will close. None of it makes sense. All I wanted was a reason for how my activity constitutes in a closure of my account. Chime is worth having & there are perks that come with it.. But their system will randomly close your account for whatever odd reason they think is not normal. I switched to Varo & they have benefits similar to Chime. So no harm no foul. I will be referring people to Varo from now on.
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Can’t transfer from external account

I used to love this app, but ever since the update there’s been issues with transferring from my external account. I’ve tried everything signing out signing back in uninstalling the app and reinstalling the app. Disconnecting my external account and reconnecting it at one point I thought it was fixed because it did actually let me transfer once. Then later the same day I went to go transfer more and it was back to not working again.
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Moolah

I’ve been incarcerated the last 3 years. Without any access to the account, tlkd to costumer services and I was in.. 10/10 for me.

Don’t use them.

I have been a loyal customer for years. However, they denied my case in which I disputed a door dash delivery charge because the driver did not follow through with the delivery after not reading instructions for delivery before accepting to take care of the order. I then was penalized and charged for the service I didn’t receive for the driver not wanting to go up to the apartment since I was injured and could not go down to meet him so he didn’t have to leave his car. Door dash refused to refund me for some reason and my only option was to have chime take care of it. Chime stated they denied the dispute because they did not find any errors made. Just cherry on top of a very hard month. They DO NOT TAKE CARE OF THEIR LOYAL CUSTOMERS and will allow companies to take money from your account that doesn’t belong to them.
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SCAMMER APP

THERE WILL BE RANDOM FRAUDULENT TRANSACTIONS THAT WILL TRY TO HAPPEN WHILE YOU ARE SLEEP!!! And it can’t be anyone else other than Chime because they’re the ONLY ones with your card information and who denies your claims!!

A good app for basic finances

I use this app every day, and it does what I needed to do not to mention, it is fully accessible for voiceover for those who are blind and visually impaired

They do whatever without permission

They cancelled my card without me knowing and didnt bother to tell me or even order me a new one i cancelled them

Literal Life Savers

Very pleased and grateful. Amen 🙏

Refused a refund

My last 70 dollar was taken and they refused to refund it after I told them I did not make the purchase did not know who made the purchase got a new card and everything but refused to give my money back which really screwed me bc like I said it was my last 70$ I had and I woke up to it gone

Alignment

I feel that the service is convenient. At this time I have no issues. I love the way it is organized to help the customer in the app. I also like the patience if you have to speak to live agent.

Careful

They don’t keep there word

fake reviews

the rating is fake, they pay for reviews, , chime is TERRIBLE, if you ever have any problem they will not care