Hard to cancel a policy
It shouldn’t be difficult to cancel a policy - FCA agrees with this too!!!! Be good to know why Churchill make it so difficult ??
Hopeless
The app used to be helpful for renewing etc, then all of a sudden it just doesn’t work. I reported the issue to Churchill as it caused my payment to renew my policy not going through. They seem unable to fix it. The app just continues to say it can’t send an email to enable log in. Please try to get it fixed, used to be good.
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Interminable Delays
Unfortunately Churchill place no value on their customer’s time; web chats have 10 minute pauses and can’t provide telephone assistance.
Not good
Awful to navigate
Issue
The app didnt work but Churchill have since been in touch







