Cinemark Theatres Reviews: Is It Legit?

Customer Experience

Positive experience57.1% of reviews
Neutral7.4% of reviews
Negative experience35.5% of reviews

~ Based on 1,190 written reviews from the US App Store.

What users say about Cinemark Theatres

Is Cinemark Theatres Safe?

Cinemark Theatres appears safe based on user ratings. AppsHunter Safety Score for Cinemark Theatres is 98/100.

This assessment is based on 886,923 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.9% of ratings point to a safe experience
1.1% of ratings suggest some concerns
1.0% of ratings point to a risky experience

~ Based on 886,474 App Store ratings for Cinemark Theatres.

Is Cinemark Theatres Legit?

Cinemark Theatres appears to be a legitimate app. AppsHunter Legitimacy Score for Cinemark Theatres is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Good App

Good best app for online booking

The ghost and molly McGee

Watch the ghost and molly McGee on Disney+

Nice app but boy the prices

Prices are high as Idk WHAT😮‍💨😮‍💨😮‍💨😮‍💨

Not all concessions available, easy for tickets

Ordering movie tickets from the app is great. Ordering concessions for delivery is awkward. Getting fountain drinks you can only add regular sodas not any of the added drink flavors. Then for food only about half the concessions are available! Can’t order pizzas or burgers or several other things for seat delivery. So basically choose what they have available on the app or go to the counter to order like normal, or both. It’s awkward.
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UI is wonky at checkout

You have to fight with the checkout screen to finish your transaction. I attend between 25 and 30 movies a year and at the last screen when you complete your purchase, you never know if it’s going to go through. It took four tries today three when I tried to use my Cinemark card that had over $100 on it, but it finally decided to go through when I use one of my movie credits. I hate using movie credits on a matinee, but I hate getting stuck on a screen even worse. Cinemark please have your IT team fix this.
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Easy to use

Easy to use

Only Option

If there were other options in my town, we would go there. The theaters are only ok, but the ticket prices are ridiculous. First, they add five or six bucks to your price just before checkout for “convenience fees” but they never let you see that added on. Second, they charge us .50 more to choose our own seats instead of letting the AI choose it, which is ridiculous. It’s almost worth driving to another town just to not be a part of this company’s business practices.
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Easy to use app

I really like this app, it’s easy to use and since I’m in the movie club, there’s no fees. I also like that you’re able to return the ticket if you can’t use it at the last minute, but also you can scoop up. Last-minute tickets when people return them! It’s a win win!

Spiderman Brand New Day

So amazing

Carson cinema

My favorite place ever!!

WiFi Login Bug

Ok, the login bug while on WiFi has been plagued for a very long time and has STILL yet been fixed. This has been going on for years and what’s the deal? The issue is anytime you try logging in while on WiFi it will never work. Once you disconnect and login via cellular it works just fine. 1 star for the lack of fixing a very known problem
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Convenient

Honestly, I love being a member. It’s really worth it!

Perfect App

I like it because I’m already paying for a ticket every month basically and I still get discounted tickets .

Love this Movie Club…

I love this movie club… every month gives you a free ticket and all ticket accumulate so there is no loss or waste… so worth the money.

Best

Can’t beat the app

Stupid APP

Why will my rewards go into effect after 24 hours ? When I want to go to the movies today. Doesn’t make sense

Not working

The password entry is in a continuous loop… I enter it and am prompted to the same screen… deleted and downloaded again and same thing…

Login perpetually broken

Every time I use this app it has logged me out, and I get stuck in an infinite loop of trying to log in and it routing me from log in back to the log in. The only way it sometimes works is if I log in after selecting my tickets and going to purchase. Infuriating.

Love the movies

Great place and people

Movies

Love cinemark and the movies. The discounts and great atmosphere