Cleo AI User Reviews
Customer Experience
~ Based on 3,707 written reviews from the US App Store.
What users say
Summarized from real user reviews of Cleo AI. Based on 248K reviews and a 4.7/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Finance app.
Positive things
- 🚀Great service
- 💡Entertaining and easy to understand budgeting/finance app
- 👍Helpful in building credit and getting through hard times
- 👍Useful features like Spendr and Cleo Wallet
Negative things
- 🐛Bugs and issues with disconnecting bank accounts and canceling subscriptions
- 🔒Concerns about data privacy and security
- 💰Misleading subscription fees and charges
- 🤖Unhelpful and unresponsive customer service
Is Cleo AI Safe?
Cleo AI: Manage Your Money appears safe based on user ratings. AppsHunter Safety Score for Cleo AI is 94/100.
This assessment is based on 248,169 user ratings, with an App Store average of 4.7/5.
Safety Analysis
~ Based on 248,169 App Store ratings for Cleo AI.
Is Cleo AI Legit?
Cleo AI: Manage Your Money appears to be a legitimate app. AppsHunter Legitimacy Score for Cleo AI is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
No
I believe that the prize is really meant for people who have more money and the ones who don’t have to burrow much
Cash advances only go out to the stupid cleo card
They make you pay for plus before you even get accepted for an advance and that’s if you even get accepted not worth it
App seems to work for a selective few. I can’t get past the bank connection step. It goes from “get started”, to “loading…”, then fails with a server timeout error message instead of launching the screen to plaid.
If you want to change the card being used for cash advances, good luck. It’s impossible to change it and customer service will tell you one thing using their poor ai and then you’ll get told something completely different when speaking to someone from their “customer support team” you’re better off just not using this app
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Failure to complete account setup. Unable to launch plaid for bank connection. The get started button spins and then times out. App is a scam!
The app doesn’t have a valid bank linking session. Session from the backend isn’t flowing properly. Server times out before taking me to plaid and now I’m stuck on the connect bank step. I can’t do anything about it :((
Can’t create an account. Plaid timed out
I did three different days and one day still has not show up in my account but you all said it went though on your end and I still don't have my money I have two days of it but. It one day of it but still got to paid it back
Really helps in times of need.
I love this app I can barrow money to fix my car
Literally made me pay six dollars before being able to see what my advancement was and then told me my advancement was $30 and the express payment to get that that same day was almost 5 dollars and then proceeded to tell me that my transactions inside of my checking account because I have too many transfers was a red flag not everybody keeps all of their money sitting in their checking account. It’s called having a savings account.
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I got to the final step of connecting a bank but the Plaid server timed out and the Plaid session wouldn’t launch at all. App is screwed. There are a lot of reviews stating the same. This is insane. Plaid at setup works with every other app but this one. Fix this mess
You won’t be able to finish account setup. It demands you to add a bank account, but the plaid window to link one never opens—it’s broken, and then it says error connecting to Plaid with a message “plaid server timed out. Try again later”. I closed the app and opened it, the connect bank button starts looping when it should be opening plaid. Trash!
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Horrible/ no customer service
Can’t finish set up. Plaid never launches and the screen loops over and over again
I cannot finish creating my account. App won’t connect to Plaid at startup. Useless!!
Plaid won’t launch on the signup page. Connect bank page is frozen and loops
I really appreciate Cleo. Very good Cash Advance app plus Cleo is helpful with all things financial.
