Confusing sign up fee charged me twice!
The sign up fees are unclear so feel it charges twice £10 then £12.50 which was unexpected.
Incredibly expensive, could probably hire a car for a full day for the cost of 2 hours + sign up.
Difficult to find detailed information in the app.
Finding the nearest car is clunky on phone, can’t seem to just see a list of cars (the little thumbnail images of every car are just using screen real estate for no good reason as i don’t care what the car looks like).
Incredibly expensive, could probably hire a car for a full day for the cost of 2 hours + sign up.
Difficult to find detailed information in the app.
Finding the nearest car is clunky on phone, can’t seem to just see a list of cars (the little thumbnail images of every car are just using screen real estate for no good reason as i don’t care what the car looks like).
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Great service but pricey
Good option if you need a car quickly but pricey. I used cogwheels for the first time today as I needed a car to take my son to his prom and my car is out of action currently.
The app is great and easy to use, I hired a hybrid car which you unlock using the app. Upon finding the car which I didn’t easily using the app- I found there was substantial damage to one side and wheel trim which I photographed and emailed proof of before I even opened the car.
Exterior was quite dirt so ended up giving it a quick clean.
Booked for 4.5 hours and paid almost £60 altogether, great if you need a car quickly but too expensive to use regularly
The app is great and easy to use, I hired a hybrid car which you unlock using the app. Upon finding the car which I didn’t easily using the app- I found there was substantial damage to one side and wheel trim which I photographed and emailed proof of before I even opened the car.
Exterior was quite dirt so ended up giving it a quick clean.
Booked for 4.5 hours and paid almost £60 altogether, great if you need a car quickly but too expensive to use regularly
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Laura
Well, that all worked out well. I was unable to use my car this weekend when the windscreen chipped. I thought I’d try Co Wheels and was really impressed. The car unlocked, car started. It was a nice car to drive and easy to lock. No complaints. Does exactly what you expect
It’s okay but not great
I had a real problem trying to use the app to lock the car in a covered car park today. I had to abort and go and park outside in the pouring rain.
The car that I use periodically is never particularly clean. Maybe it’s just the people who use it in my area, but that, too, is disappointing. Who checks the cleanliness of the Co Wheels vehicles? It’s not a cheap service and I would have expected that the cleanliness would be addressed. After all, the company is quick enough to take their payments for rental and mileage!
Zip car in London was a much better service than this company……
The car that I use periodically is never particularly clean. Maybe it’s just the people who use it in my area, but that, too, is disappointing. Who checks the cleanliness of the Co Wheels vehicles? It’s not a cheap service and I would have expected that the cleanliness would be addressed. After all, the company is quick enough to take their payments for rental and mileage!
Zip car in London was a much better service than this company……
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Not easy to use
A credit check to borrow a car , must be a joke
Awful
Customer service and app
My review
Great app, ease and simple to use
Stupid app
Awful app. Make you jump
Through ridiculous hoops for the photo upload service. Rude staff on the phone who act like they are doing you a favour! “It’s our policy as we cannot change it” No ish Sherlock!
Through ridiculous hoops for the photo upload service. Rude staff on the phone who act like they are doing you a favour! “It’s our policy as we cannot change it” No ish Sherlock!
Stupid app
Very stupid app which doesn’t work!
This is ridiculous can’t even search a vehicle. Need phone lock on 🤷♂️
This is ridiculous can’t even search a vehicle. Need phone lock on 🤷♂️
Account rejected
My account was rejected with no reason given, with £10 charge taken none the less. Disgusting.
Great easy rental club company
Easy car rental club just outside your door. No deposit and just pay for what you used.
eZpZ
Light work using this app innit, lemon squeezy n that. Gassed I got a whip at mans door.
Terrible first experience.
Terrible first experience with this app and company. The app is terrible, it’s full of spelling mistakes and you have to sign up to even see how much this is going to cost to use one of these cars. Then you when you try to sign up you can’t because the register button is greyed out even after checking that I have entered the required info and accepted the T&Cs.
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Useless
Co wheels used to be a good service. Now impossible to get an answer when things go wrong, which they increasingly do. If there were an alternative I would use it. Very frustrating.
5 star rating.
Very good company, I drove for the first time today and felt so good, nice cars and very tidy, smooth to drive and hourly rate very cheap, I recommend this company to everyone.
Mr
Amazing service
With app unlock this is now truly great
Finally feature parity, app unlock - something car sharing apps had for a while. No more bothering about the card. Now, if we could only have some time/distance packages..
Impossible to verify driving licence via app
1. The required selfie of applicant holding a driving licence does not work as the image of a selfie is mirrored and cannot match up the dotted lines profile that’s required
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2. Deleting the account does not function as the first attempt to delete the account is met with a pop-up that says “the user has a pending deletion request” This means trying to cancel within 14 days can only be done via a phone number that no one answers.
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2. Deleting the account does not function as the first attempt to delete the account is met with a pop-up that says “the user has a pending deletion request” This means trying to cancel within 14 days can only be done via a phone number that no one answers.
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Good service
Great they work 24 hours
