Awful
My estate agent insisted I use this awful app and pay £54 for the privilege. To complete the process you need to use both the app and a browser.
Poor software
App doesn’t work on iPad, some functionality has to be done via web browser and to add insult to injury, I have to pay for the privilege. This might make life easy for idle estate agents, but as a house purchaser I expect better
Very Poor
Passport chip scanning constantly failed (despite working instantaneously when I used the government ID checker just days ago). Document options are far too limited - it’s 2026 - no one does utilities or banking on paper.
Total Junk
Nothing works. Just garbage.
If an Estate Agent asks you to use this, find another Estate Agent!
If an Estate Agent asks you to use this, find another Estate Agent!
Doesn’t work
The ID checker isn’t working. The customer service phone number is never answered and my email has been unanswered for days.
