Room Status has been removed which is big hastle
Why room status has been removed in the newer app versions on Android and iOS?
Terrible experience / waste of money
The worst app I have ever used.
App is as broken as their machines
Literally can’t report a broken washer because the send button isn’t working lol.
By far the worst ap I’ve ever used
An astonishing combination of terrible ux, broken work flows, and ineffective customer support.
Incredible way to turn a basic task into a maze of frustration and poor design. Every step is difficult and poorly executed.
The in person support is the same. Ineffectual and surprisingly unintelligent.
The worst ap I’ve ever used by far.
Incredible way to turn a basic task into a maze of frustration and poor design. Every step is difficult and poorly executed.
The in person support is the same. Ineffectual and surprisingly unintelligent.
The worst ap I’ve ever used by far.
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Amazing!!!!
The best and easiest way to do laundry!!!
Value code doesn’t match
The purchased code is 7 digits while the machine requires me to enter 8 digits. It’s so buggy
why do i have to oay yo put in money??
what the f
Useless App
Very clunky. I have to input my credit card information multiple times and it would fail. Log in information is not streamlined. Doesn’t connect with Bluetooth on the washing machine either. Horrible, they need to severely overhaul the whole app and modernize it.
App has never worked
Bluetooth connection never works. Terrible app. Thankfully I only loaded $10 as a test. Garbage app Garbage machines.
Not the best.
Often it is slow to connect to the machine. And then it’s not actually connected to the machine. It just runs on an approximate timer. But the other thing that majorly sucks about this app is that you can’t get your refund in the app. you have to still go down to the machine wherever it’s located and the property I’m at it’s not located in my building. I have requested repairs a couple of times and the machines have not been properly fixed and then you waste your money on a machine that doesn’t spin your clothes properly and everything is left soaking and then it’s hard to get your money back so I no longer contact them about repairs because they’re not done properly and getting your money back is super inconvenient.
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Very happy
Thank you excellent service
Doesn't work at all
The app can't find my laundry room when I'm standing next to the machine.
Thieves
Thieves when u call to get ur money back they obviously know u want ur money back they try to not give u back a free wash/dry
Good app but needs improvement
dev should add a save machine option since most people have these machines in an. Apartment and it would be more convenient just to start it from the phone instead of scanning QR code everytime, since some people might not have a working camera
Love this app
My friend asked if we can see if the washers are being used and I said no , but it’s a great idea and I’m giving it to you for a $100 laundry credit.
You’re welcome
You’re welcome
Apple Sign in where?
I had 100 bucks in that account i couldn’t open it anymore. Give me back my money!
Please fix the log in options.
Please fix the log in options.
Use a different laundry service
This app charges $2.50 for laundry and $2.50 for drying, however requires a $10 minimum spend. Additionally, when using the dryer, the app will cover the screen with a pop-up asking for an additional $0.25 spend—I believe this is intentionally designed so people have to load more money onto their app wallet.
I feel frustrated and taken advantage of every time I use this app.
I feel frustrated and taken advantage of every time I use this app.
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Great app, but
This is a fantastic app. The ability to monitor the status of the machines you are using makes it very easy to return to the laundry room on time. And you can see if any machines are available prior to dragging your laundry there. But…beware. In my building it costs $2.75 for a 60 minute dryer cycle. After you’ve started the dryer a pop up appears asking if you want to add $2.50 for an extra 7 minutes.
It’s very easy to blindly press that OK button when you use the app for the first time.
It’s very easy to blindly press that OK button when you use the app for the first time.
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Sucks
Bad
Terrible App
Forced logged me out randomly. Reset password is garbage and does not work. I can’t make a new account with my phone # and can’t get my verify email. Garbage app I could code this better.
