CommandIQ® User Reviews

Customer Experience

Positive experience23.3% of reviews
Neutral7.8% of reviews
Negative experience69.0% of reviews

~ Based on 232 written reviews from the US App Store.

What users say

Is CommandIQ® Safe?

CommandIQ® appears safe based on user ratings. AppsHunter Safety Score for CommandIQ® is 86/100.

This assessment is based on 2,185 user ratings, with an App Store average of 4.3/5.

Safety Analysis

82.4% of ratings point to a safe experience
3.2% of ratings suggest some concerns
14.5% of ratings point to a risky experience

~ Based on 2,185 App Store ratings for CommandIQ®.

Is CommandIQ® Legit?

CommandIQ® appears to be a legitimate app. AppsHunter Legitimacy Score for CommandIQ® is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not Working

App not working. I get a glimpse of the opening screen and then it is blank. All options say There is a delay…. I saw there was an update and downloaded it. Still not working.

App support is useless. Log in to what Calix account? I don’t have one.

Stopped Working Aug 2026

Whatever they did they broke it. It doesn’t work anymore. Horrible.

Horrible interface

This app sucks horribly at completing any task. Randomly doesn’t do what you ask it to do, and horribly lags.

Delay

Give a delay error and doesn’t work at all

Doesn't work

The idea of this is cool. But our network won't pop up. The app keeps saying there is a delay and to try again later. It's been over a week.

Update. It's been over a month. Now it just says my network is disconnected. But my WiFi is working just fine. This app sucks and is so glitchy

There was a delay, please try again.

Hello, are you aware that the app is not functioning? I need to take charge of the router, however the app isn’t working and I’m trying to remove certain devices from using the network connection, please help us resolve this.

There is a delay

There has been a delay message literally since I have downloaded the app and set the network up on it. I cannot do anything to the network add delete edit nothing doesn’t work at all

Doesn't work

The idea of this is cool. But our network won't pop up. The app keeps saying there is a delay and to try again later. It's been over a week.

Sign Up Not Functional

There is no option to sign up for an account. The app cannot be used if you cannot make an account.

What happened to the UI???

What happened to the UI, you basically had a functioning app and then neutered it so you can’t add guest networks etc now all it is is basically a glorified network monitoring device that’s it I can’t do nothing with it but add devices to groups and pause them when I want to add a first network and other thinks, add back user functionally this app makes it not safe to sandbox and create a guest account to let all external devices connect to. Please update or redo this app dev’s, I don’t know why you all destroyed what it was but please fix it also why have video tutorials for people on this app on the calix website when it looks nothing like the app in the tutorials anymore?
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App sucks

Won’t even let me register my router

Horrible app

Doesn’t work 90% of the time. Haven’t been able to log into it for days. Pausing and unpausing internet doesn’t work most of the time. If I could use something other than this I would. This device and app will be the reason I switch back to Starlink.

There was a delay, please try again.

This app is not reliable at all.

Not great

The built-in Speedtest never works for some reason: Get a failed warning after every attempt. Otherwise, it’s OK.

The Worst!

This app is the absolute worst. This was provided through my ISP and it RARELY works. Nine times out of 10, the Device is tab will spin and refuse to load and the others are slow as molasses. Even before the upgrade, it was barely functional.

Inconsistent and Lackluster!

I’ve used this app for years, and it has been nothing short of disappointing. About half the time I try to use it, whether I’m setting priorities or checking connected devices on my network, it simply doesn’t work. I’m often unable to use the app at all due to bugs that have gone unfixed for YEARS! I strongly recommend choosing a different router that uses a more reliable app. It will save you a lot of headaches over time.
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Big fixes where

Still not registering any data usage at all. Most of the time it won’t even tell you if a device is using data and it doesn’t tell you at all anymore what apps are using data. App has gotten worse not better with updates smh

Has issues

Randomly has no devices listed. There is no way to have multiple admins. Also, can’t clear the device list of old devices. Could be better.

Fix it

Every time you update your app you mess something else up. Now the app isn’t recording data usage at all. Will show data is being used but will not break down and specify what is being used like normal

Not great

No public IP, no DDNS, and devices connected aren’t showing up.