Comparison

My CenturyLink vs CommandIQ®

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

My CenturyLink

Manage your account and services from one convenient app. Easily set up new services, view and pay bills, check your internet speed, and access support tools. Offers advanced features for Secure WiFi customers, including parental controls and device management.

Highlights
  • Modem self-install
  • Bill payment management
  • Check and upgrade internet speed
  • Service settings management
  • Self-help support tools
  • Personalized alerts
  • Parental controls (Secure WiFi)
Features
Read full description

The My CenturyLink app brings management of your account and services into one easy place. You can use the app to: • Connect your new service quickly with modem self-install. • View and manage your bill payment with convenience and ease. • Check your services, upgrade your Internet speed (if available in your area). • Manage your settings. • Visit Support to troubleshoot or optimize your service through self-help tools and videos. • Get personalized alerts, so you can see the status of your order, or find out if there is an interruption to your Internet service. • Plus, so much more. Additional features for our Secure WiFi customers (Secure WiFi is available on compatible modems leased from CenturyLink): • Parental controls to guard against inappropriate web content. • Pause and resume internet access of devices on our WiFi. • Schedule online and offline times for devices and users. Learn more about Secure WiFi by visiting https://centurylink.com/home/help/internet/secure-wifi We're here to help! You can get in touch via http://www.centurylink.com/contact

About

CommandIQ®

Manage your home Wi-Fi experience with this app. Prioritize network performance and security for all your devices, applications, and family members. Easily control settings, test bandwidth, and set up custom networks.

Highlights
  • Reset Wi-Fi password
  • Run bandwidth tests
  • Assign devices to profiles
  • Create custom networks
  • Add new devices via WPS
  • Set parental controls
Features
Read full description

CommandIQ® delivers everything you need to control your entire home Wi-Fi experience. The simple, intuitive design of the app puts the information you need at your fingertips to set your network priorities for performance and security for every device, application, room, and family member. ​ Designed exclusively for use with GigaSpire BLAST systems, this app provides easy navigation, enabling you to:​ • Reset your primary SSID or password for Wi-Fi ​ ​ • Run bandwidth tests to monitor network performance ​ • View and assign connected devices to profiles, places and/or priority networks ​ • Create guest, work-from-home or custom wireless networks​ ​ • Add new devices to the network quickly and easy through the app’s WPS feature ​ • Set parental controls by scheduling Internet downtime, blocking advanced security options, and new capabilities ​ CommandIQ is available to subscribers of broadband service providers that offer GigaSpire BLAST systems. If you are unsure about app compatibility with your network/Wi-Fi router or system, please contact your service provider. App feature availability is based on your country of residence and/or your Wi-Fi system and is limited to your home Wi-Fi network.

Screenshots

My CenturyLink4 screens
CommandIQ®4 screens

Verdict

The call

The clearest difference is ratings volume: My CenturyLink at 137K against CommandIQ®'s 2.2K. CommandIQ®'s advantage is review sentiment (23% vs 9%). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.4 for My CenturyLink against 4.3 for CommandIQ®. That said, the two scores are not equally well evidenced: My CenturyLink has 137K ratings behind it against 2.2K, so its average is the more settled of the two. Written reviews are what separate them: 9% of My CenturyLink's written reviews are positive against 23% of CommandIQ®'s.

UpkeepUpdate frequency

My CenturyLink ships an update every 3 weeks, CommandIQ® monthly. The most recent releases landed on September 24, 2026 and September 23, 2026 respectively.

Scorecard2 real differences · 8 level
My CenturyLink versus CommandIQ®: the parameters behind the verdict, then further details
ParameterMy CenturyLinkCommandIQ®
PriceFreeFree
Rating4.4 (137K ratings) — better4.3 (2.2K ratings)
Positive reviews9.1% of reviews23.1% of reviews — better
Number of ratings137K — better2.2K
Update frequencyEvery 3 weeks — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.0 — better16.0
Further details — not scored
Size46 MB139 MB
Age rating17+4+
DeveloperCenturyLink, IncCalix, Inc.

Customer experience

My CenturyLink

All ratings137,488 ratings
Positive84.5%
Neutral4.5%
Negative10.9%
Written reviews309 reviews
Positive9.1%
Neutral6.5%
Negative84.5%

CommandIQ®

All ratings2,185 ratings
Positive82.4%
Neutral3.2%
Negative14.5%
Written reviews234 reviews
Positive23.1%
Neutral7.7%
Negative69.2%

User reviews

My CenturyLink

From 137K App Store ratings

What we love

  • ✨ Excellent customer service
  • 🚀 Fast internet speeds when working

Room to improve

  • 🐛 Frequent internet outages and connection issues
  • ❌ Unreliable service
  • 🕰️ Long wait times for technician appointments
  • 💸 Billing issues and unexpected charges
  • 🤖 Poor communication and unhelpful customer support

CommandIQ®

From 2.2K App Store ratings

What we love

  • 🚀 Fast and reliable
  • 🔒 Robust security and parental controls
  • 👍 User-friendly interface
  • 💡 Helpful network monitoring and management features

Room to improve

  • 🐛 Frequent crashes and bugs
  • ⚠️ Unreliable connectivity and frequent errors
  • 🤯 Confusing and unintuitive user experience
  • 🔍 Limited visibility and control over network devices

Bugs and requests

My CenturyLink

Reported bugs

2 issues
  • App login and account access problems
  • Inaccurate information displayed in the app

Requested features

3 requests
  • Improved app functionality and reliability
  • Better communication and transparency from the company
  • Faster resolution of service problems

CommandIQ®

Reported bugs

4 issues
  • Inability to log in or create new accounts
  • Devices disappearing from the network list
  • Scheduled internet pauses not working as expected
  • App crashing or freezing during use

Requested features

4 requests
  • Improved parental controls and content filtering
  • Better device management and customization options
  • Enhanced network analytics and diagnostics
  • Seamless integration with other smart home devices

In-app purchases

None

My CenturyLink

No in-app purchases

None

CommandIQ®

No in-app purchases

Questions

Is My CenturyLink free?
My CenturyLink is free to download, with no in-app purchases.
Is CommandIQ® free?
CommandIQ® is free to download, with no in-app purchases.
Which has better reviews, My CenturyLink or CommandIQ®?
My CenturyLink is rated higher. My CenturyLink averages 4.4 out of 5 from 137K ratings, while CommandIQ® averages 4.3 from 2.2K ratings.
Do My CenturyLink or CommandIQ® have ads?
Neither My CenturyLink nor CommandIQ® shows ads.
Which is updated more often, My CenturyLink or CommandIQ®?
My CenturyLink ships an update every 3 weeks, and CommandIQ® monthly. Most recently, My CenturyLink was updated on September 24, 2026 and CommandIQ® on September 23, 2026.

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