Great customer service but horrible App!
How does a bank with such friendly staff have an app which is so NOT user friendly? The App doesn’t tell you the most important thing for a credit card- amount due and when! Also no access to statements. by far the most useless banking app I have ever experienced
App is terrible
Since becoming a member with the bank, the app hasn’t worked it loads and freezes haven’t actually got into the app. Really disappointed.
Groan
Glitchiest app ever. So annoying when you don’t have a choice but to use it. Do better CFCU
You’re a bank, pay for a better app.
Password reset function allows for minimum 8 characters with no more than two repeated characters. Not a single combination tried worked. Ended up using the website online banking.
Seriously, the app is now deleted and transactions will be managed via the website, that’s the level of quality of this application. You at a bank. This is how your users move funds. Pay attention and solve the friction points of this review and the others. Run surveys and get more feedback and use those in combination. It’s absolutely crucial.
Seriously, the app is now deleted and transactions will be managed via the website, that’s the level of quality of this application. You at a bank. This is how your users move funds. Pay attention and solve the friction points of this review and the others. Run surveys and get more feedback and use those in combination. It’s absolutely crucial.
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Multiple users
App is terrible. Can’t have more than one user for the app. Much preferred the old app.
