Okay-ish
Does basic functions of a bank app - except for keeping the arrangement of accounts. It’s very basic guys. Please fix it!
App doesn’t work.
This app doesn’t work.
0 stars not 1
Read this message!
This app doesn’t work.
0 stars not 1
This app doesn’t work.
0 stars not 1
This app doesn’t work.
0 stars not 1
Do you get it? This app doesn’t work on iPhone 13 - IOS 26
0 stars not 1
This app doesn’t work.
0 stars not 1
This app doesn’t work.
0 stars not 1
This app doesn’t work.
0 stars not 1
Why are people getting paid for developing apps as important as this that DO NOT WORK!
0 stars not 1
Read this message!
This app doesn’t work.
0 stars not 1
This app doesn’t work.
0 stars not 1
This app doesn’t work.
0 stars not 1
Do you get it? This app doesn’t work on iPhone 13 - IOS 26
0 stars not 1
This app doesn’t work.
0 stars not 1
This app doesn’t work.
0 stars not 1
This app doesn’t work.
0 stars not 1
Why are people getting paid for developing apps as important as this that DO NOT WORK!
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Dysfunctional
The app has been ‘unavailable’ for the last 4 days. I cannot login or see my account balance - terrible. Lodging a complaint and will likely seek compensation as this is untenable.
Not enough features and half the time it doesnt even work
Makes me want to go back to my oldnbank
Absolute rubbish. Not fit for purpose. Never connects. Was better when it was Illawarra.
Not fit for purpose. Costing me money and time
Exceedingly poor
Have given up on the app, too many glitches and does not cope with a vpn connection, previous app had a much safer 6 digit access code, new version reverts back to only 4??? go figure the logic in that
No connection
My iPad is not connecting to icon. It is such a nuisance. All this update stuff is not user friendly. My android phone is being difficult also. Please fix it.
Not a great app
Glitchy. Not very user friendly. Every time I try to rearrange my accounts in order, it reverts back to the other way. Really wish my bank didn’t transfer to this company. At least their app was very user friendly and not hard on the eyes.
Do better guys. You’re a bank.
Do better guys. You’re a bank.
Old apps BETTER
Why, WHY change things when they work perfectly well to begin with. Now I can’t get 2 accounts on one phone. Extremely frustrating!!!😡
Only 1 Registration
The app used to work but since upgrading my phone from an iPhone 13 to a 17 the app keeps saying “ERROR, The maximum number of Smart App registrations for the member associated with ‘xxxxxx’ has been reached”
The 13 was factory reset and a family member now uses it and the app IS NOT on that phone - I’ll go back to accessing my account on the computer, this app has become a joke.
The 13 was factory reset and a family member now uses it and the app IS NOT on that phone - I’ll go back to accessing my account on the computer, this app has become a joke.
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Doesn’t work!
Every time I try to open the app, it tells me there’s an error. I’m not going to bother with it. It’s too much drama.
Great customer service but horrible App!
How does a bank with such friendly staff have an app which is so NOT user friendly? The App doesn’t tell you the most important thing for a credit card- amount due and when! Also no access to statements. by far the most useless banking app I have ever experienced
App is terrible
Since becoming a member with the bank, the app hasn’t worked it loads and freezes haven’t actually got into the app. Really disappointed.
Groan
Glitchiest app ever. So annoying when you don’t have a choice but to use it. Do better CFCU
You’re a bank, pay for a better app.
Password reset function allows for minimum 8 characters with no more than two repeated characters. Not a single combination tried worked. Ended up using the website online banking.
Seriously, the app is now deleted and transactions will be managed via the website, that’s the level of quality of this application. You at a bank. This is how your users move funds. Pay attention and solve the friction points of this review and the others. Run surveys and get more feedback and use those in combination. It’s absolutely crucial.
Seriously, the app is now deleted and transactions will be managed via the website, that’s the level of quality of this application. You at a bank. This is how your users move funds. Pay attention and solve the friction points of this review and the others. Run surveys and get more feedback and use those in combination. It’s absolutely crucial.
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Multiple users
App is terrible. Can’t have more than one user for the app. Much preferred the old app.
Very good
The new app is actually quite good. I find it easy to use and simple, which suits me. Plus, OSKO for payments is excellent.
MORE BUGS THAN THE AMAZON
MORE BUGS THAN THE AMAZON
Really, is this the best you can do !
Really, is this the best you can do !
A bad joke
Terrible layout. Also why would anyone not send via osko. Who would purposely want a payment transfer to take upto 3 days and why is it the default.
Old app was better
I prefer the old app. I could see all accounts on the quick view. Easier to use rather than sliding from screen to screen. Not a fan.
