Lost data
We used their app for a show in San Diego and the lead data was lost for all companies because of some glitch in the system. When they finally did provide the data several days later we were missing leads. Literally the worst possible outcome for lead scanning software. Very frustrating experience. Do not use this app.
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CRM export?!?
If a downloadable exportable file is available to upload to my CRM, then they do a really good job of hiding it!
Not Reliable
Attended a once per year, three day show. Did not work on day one. Worked on day two. Lo and behold, did not work on day three. Kept getting “invalid barcode” message. Went to event desk, asked to speak to onsite rep for software. Was not on-site. Given a phone number. As soon as it answered, a recording told me to go see the on-site rep. Great..there wasn’t one. Come to find out, many other vendors had the same issue. Was asked to remove the event and reattach to the event I was attending. Nothing changed.
It was then suggested that I take the “best picture possible” of the QR code in the attendee badge. Include the name of the attendee. Send them to this vendor in hopes they could ascertain the attendee information. Great…
Sent an email to the vendor the first work day after the event. Got an automatic reply.
I have a bunch of QR code badge picture and all my leads disappeared from my device from day day two, the only day it worked successfully.
They might be in the cloud, at this point I can’t access them.
Fingers crossed I get access to the more than 100 leads I scanned in day two, but at this point, I highly doubt it.
Must have been a heck of a salesman to get the host to use this app. Not impressed.
It was then suggested that I take the “best picture possible” of the QR code in the attendee badge. Include the name of the attendee. Send them to this vendor in hopes they could ascertain the attendee information. Great…
Sent an email to the vendor the first work day after the event. Got an automatic reply.
I have a bunch of QR code badge picture and all my leads disappeared from my device from day day two, the only day it worked successfully.
They might be in the cloud, at this point I can’t access them.
Fingers crossed I get access to the more than 100 leads I scanned in day two, but at this point, I highly doubt it.
Must have been a heck of a salesman to get the host to use this app. Not impressed.
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Best on the market!
Used the app at CES this year. It was so easy to capture and qualify leads. And they provided a list of my leads that I easily imported into HubSpot. Took just a few minutes. Life saver.
Cheated with the price
Went to a show and the sales person told me half the price I was charged later. After complaint, he promised to fix it but it never happened.
The app is functionally ok
The app is functionally ok
