Fake app
Coupon not working
My friend referred me to your app, and I downloaded and created my account, but I didn't receive any $1.99 coupons as they’re advertising everywhere. Fake app and company! Where is my coupon????
I’d rather buy form Starbucks all my life than stepping foot here even once!
My friend referred me to your app, and I downloaded and created my account, but I didn't receive any $1.99 coupons as they’re advertising everywhere. Fake app and company! Where is my coupon????
I’d rather buy form Starbucks all my life than stepping foot here even once!
Referrals don't work
New members aren't getting their coupons and I get nothing for referring new people
Where are the oat milk options?
The app is nice, but the lack of oat and alternative milks means I can’t really place an order. To the people who run the business: this isn’t Asia. In the US coffee culture of 2026, alternative milk is much more popular than regular milk in major cities. You have to offer oat and alternative milks to be competitive. Even Luckin does this.
Show more
Terrible
$0.99 coupon was never given and verification (matching the curves??) doesn't works anymore. Technologically illiterate? lol I did everything right
Awful!
Even though the café on 57th Street isn't actually open, the map and the app say it is. They gave me a coupon, but I couldn't use it; I sent an email but got no reply, and I messaged them on Instagram—still nothing. Basically, it's an irresponsible company. I don't plan on going there anymore anyway.
Show more
Fix Bug!
Can’t use promotion at all.
No way to edit cart
There is no option to delete a drink after adding to cart. Cart saves purchase so closing app and reopening doesn’t fix.
Only boba?
What’s the point of having an app if all the options available aren’t on the app? and the workers can’t even customize the order in store. I hate boba and i can’t select popping pearls on the app, it’s stupid.
Great
Great app, very easy to use. The coffee is also really good!
Incredible deals
Has deals all the time, good quality too!
Good
got my $0.99 drink
The app seems to work, however any coupon offers do not work not the way to grab business
I called the app bait and switch! Won’t be able to do as advertise. I’m surprised they are allowed to operate and I can’t even go to any kind of customer service to have this dealt with.
Was able to redeem 99¢ coffee coupon
it's not cotti coffee's fault that these reviewers are technologically illiterate.
Where did canada app go?
I had the app, all of sudden i couldn't login so i was going to redownload the app. I deleted and now looking for canadian version but cant find one
Easy to register
Taste is really good. 0.99 for first drink and 4 30% off vouchers.
Ridiculous!
Don’t even bother. Too much of a hassle for the promo and workers don’t GAF.
PHONE NUMBERS
USE UR PHONE NUMBER TO GET THAT 0.99 DRINK!! USE PHONE NUMBER TO LOG IN
User extremely not friendly
1. Didn’t receive promo after sign up
2. Take forever to receive text verification code
2. Take forever to receive text verification code
Does not work in Canada
Both NA and AM
Only US not Canada
Doesn’t work in Canada.
