Coupa Mobile User Reviews

Customer Experience

Positive experience42.8% of reviews
Neutral7.2% of reviews
Negative experience50.0% of reviews

~ Based on 138 written reviews from the US App Store.

What users say

Is Coupa Mobile Safe?

Coupa Mobile appears safe based on user ratings. AppsHunter Safety Score for Coupa Mobile is 94/100.

This assessment is based on 4,599 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.7% of ratings point to a safe experience
1.8% of ratings suggest some concerns
5.5% of ratings point to a risky experience

~ Based on 4,599 App Store ratings for Coupa Mobile.

Is Coupa Mobile Legit?

Coupa Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for Coupa Mobile is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Absolute garbage

Unusable nonsense. Baffling UI, obstructive and ugly. Dumbest AI scanning I’ve ever had the misfortune to endure.

Good but could be better

Coupa needs to work on the UI and better user experience. App is good but needs to be made better in terms of user experience and have ability to open contracts as lot of times the legal agreement attached to the request form are not visible.

Add AI and spell check in the comment

Add better OCR for receipts scanning for T&E
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Worst app

Not user friendly. Can only see half a page. Very frustrating 😖

Coupa Mobile

User friendly app. Very reliable and easy to use

Downloaded the latest update and……..

Just updated the app and now it will not open. Deleted the app and downloaded the app again. The app still will not open.

Helpful for POs and Expenses

It’s a good tool

Love it

Thanks for your service

Arcane

Capabilities are outdated and not flexible. Should enable easy direct upload from any standard cloud app like so many competitors. Direct creation of expenses from mobile is lacking in capability and reliability.

Coupa Sucks

If you want additional administrative burden and a horrible customer experience, then Coupa is for you.

Crashes constantly

Cannot use it since about two months. Crashes basically every time i start it.

So cumbersome

Not intuitive. Clunky and dumb things 10 steps to do one receipt submission

Wareneingang

Seit ein paar Wochen ist der Wareneingang sehr langsam, pro Artikel ca 1 min, bitte fixen

Sales

Worst expense platform I’ve used to date. UI is dreadful and the photos don’t load quickly, and very often unsuccessfully.

Please don’t download

This is genuinely the worst mobile app I’ve ever used. Interface is poor on both web and mobile. I work for an international software company, so understand the importance of good UI. Whoever designs this should get sacked…..

Erreur il

N’a reconnu que la tva et non le vrai HT

Poor user experience

The app has a poor user experience.

- required fields are not indicated as required as the red star is missing
- you pick a value from a drop down an it says saved- it’s not - reopen the form again and the field is empty
- drop downs don’t show recently selected values, so you search you to death in a field with hundreds of values (e.g. country fields)
- you can’t add guests from the mobile add, only desktop
- scan a recipe- approx 30% of scans are incomplete/ incorrect

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Formatação IPad

Utilizar o APP no iPad não é uma boa experiencia. A formatação e para móbile.

Things I’d wish they’d change

The search bar is very frustrating, you have to click the very left, you just click anywhere on it, so small, so frustrating.

Secondly, it never remembers or learns from previous expenses, it never auto assigns the right details, I have to manually do everything.

Rap

Nul

Login is a problem

The integration with Octa is awful. Even after a successful login, it says I’m not logged in. I have to close the app and reopen it to finally get in.