UX is really bad
I probably spent about 15-20 minutes trying to get a bottle of water, but it’s incredibly difficult to understand the app. I gave up and went to the shop.
Ggeorgeeeeeees
Waste of time
To buy a drink, download app, register, add payment card, connect to machine, credit machine, get product.
Just get change instead, it easier and less frustrating. Then the company will have to come physically collect the money, which will cost them more.
Absolutely ridiculous process to buy something in this day and age.
Just get change instead, it easier and less frustrating. Then the company will have to come physically collect the money, which will cost them more.
Absolutely ridiculous process to buy something in this day and age.
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LNlego nuker
Non funziona
Ho perso 10 minuti per la configurazione, non ci sono riuscito e sono morto di sete.
La transazione fallisce prima ancora di indicare il metodo di pagamento.
La scansione del QR code sulla macchina fallisce con errore.
La transazione fallisce prima ancora di indicare il metodo di pagamento.
La scansione del QR code sulla macchina fallisce con errore.
HHerai99
Login and registration are terrible and very frustrating
You can only log in with your phone number, but only resend an sms code after 60 mins if you don’t receive it, and then they ask you plenty of questions that they don’t need for this service (it’s a vending machine service for god’s sake). Make it easy for everybody and allow Apple Pay and voila.
EEliabenedetti
Technology should make things easier
I spent a good 10 minutes trying to get a bottle of water from one of these vending machines. Result: still thirsty and way more frustrated. The person that got this revolutionary idea should never be allowed to work on products. Put a contactless option on the machine, instead of profiling users that are traveling and need one time transaction only.
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Mmaco_dev
