Free

Details

Released
March 29, 2019
Updated
November 2, 2026
Ericsson NetCloud Mobile screenshot #1 for iPhone
Ericsson NetCloud Mobile screenshot #2 for iPhone
Ericsson NetCloud Mobile screenshot #3 for iPhone
Ericsson NetCloud Mobile screenshot #4 for iPhone
Ericsson NetCloud Mobile screenshot #5 for iPhone
Ericsson NetCloud Mobile screenshot #6 for iPhone
Ericsson NetCloud Mobile screenshot #7 for iPhone
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About

Monitor and manage your network in real-time from your mobile device. Track network status, device health, and run diagnostics. Essential for network administrators needing on-the-go access to network capabilities.

✓Real-time network status tracking
✓Device health and usage monitoring
✓Remote device reboot
✓Diagnostic tools (ping, traceroute)
✓GeoView location insights
✓User and access management
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What users say about Ericsson NetCloud Mobile

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+1

What's New in Ericsson NetCloud Mobile

4.3

November 2, 2026

In this version of NetCloud Mobile, we’ve introduced maximum session duration. Set by your administrator in NetCloud Manager, it determines how long a session can remain active before you need to log in again.

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User reviews

Port forwarding

Unfortunately you can’t set up port forwarding in netcloud.

Locks up now

The app locks up when I click on any managed Cradlepoint device. I have to force close the app, but I can never get into the details of any managed device. This used to be a working product.

Cradlepoint running 7.24.60 with latest carrier modem firmware. iPhone XR, ios 17.6.1.

Latest cradlepoint app available in App Store.
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Response from developer

We are sorry about this glitch! There seemed to be a config issue with some accounts which we have tried to address in the latest release 3.13.1. Can you try to see if things are working for you on this release, else feel free to drop a case with support, and we will try to find resolutions at the earliest possible :) Thank you for the patience!

Updated review v3

After updating to latest version, unable to login, keeps saying “The data couldn’t be read because it is missing.” Edit: the app has made some major updates towards the right direction to show what is important during a support call, most important to see if device is using primary to LTE. A very useful function is to prioritize Ethernet or modem right from the app. This app needs some QA, user engagement and some great UI/UX designers! Frustrating to have to use it but run into issues when you need to access information ASAP!
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Cradlepoint is awesome!

Cradlepoint is awesome!

Mobile site is a nightmare and app lacks critical features

We use Cradlepoints in kiosks around the city and while deploying them need to clear the configuration. The current website is awful on mobile and not optimized for any type of use and the app lacks the one feature we need from it. Happy to rate it 5 stars if you can add that feature but until then I’ll just uninstall.
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Developer apps

User experience

🐞

Reported Bugs

8 issues

App locks up when clicking managed devices

Bug

Unable to get into device details

Bug

Login fails with “The data couldn’t be read because it is missing.”

Bug

App crashes when switching accounts

Bug

Unable to manage devices

Bug

No current signal strength readings

Bug

Devices do not populate, shows an error

Bug

App doesn't work for populating devices

Bug
✨

Requested Features

7 requests

Add ability to move devices into groups

Feature

Add port forwarding functionality

Feature

Add feature to clear configuration for kiosks

Feature

Allow access to router logs

Feature

Improve configuration of alerts

Feature

Display current signal strength readings

Feature

Alerts to come through the app instead of emails

Feature

FAQ

What are the main benefits of using Ericsson NetCloud Mobile?

Users appreciate its usefulness for quick status checks, seeing modem status rapidly, and accessing important information during support calls. It offers much of the ECM functionality online, allowing performance monitoring and speed tests.

What are some common issues users experience with Ericsson NetCloud Mobile?

Some users report the app locking up when clicking managed devices, encountering errors when trying to access device details, and experiencing crashes when switching accounts. There are also reports of devices not populating or showing errors.

Does Ericsson NetCloud Mobile require a subscription?

Yes, using Ericsson NetCloud Mobile requires an active NetCloud Manager account and an active NetCloud Service Plan. The app itself is free to download and use with these prerequisites.

How often is Ericsson NetCloud Mobile updated?

The latest version is 4.3, and it was last updated on November 2, 2026. This indicates a relatively recent update cycle, though specific update frequency is not detailed.

What devices is Ericsson NetCloud Mobile compatible with?

Ericsson NetCloud Mobile is supported on iPhone and iPad devices, making it accessible for users on Apple's mobile ecosystem.

What is the age rating for Ericsson NetCloud Mobile?

The app has an age rating of 4+, making it suitable for a wide range of users, though its primary audience is network administrators.

Can I manage devices in the Ericsson NetCloud Mobile app?

While the app is designed for management, some users have reported difficulties in managing devices within the NCM app. The app also offers user and access management features.

Does Ericsson NetCloud Mobile have ads?

No, Ericsson NetCloud Mobile does not contain advertisements. The app is free to download and use without any ad interruptions.