Credit Genie User Reviews

Customer Experience

Positive experience34.9% of reviews
Neutral4.4% of reviews
Negative experience60.7% of reviews

~ Based on 1,149 written reviews from the US App Store.

What users say

Is Credit Genie Safe?

Credit Genie: Get Cash Advance appears safe based on user ratings. AppsHunter Safety Score for Credit Genie is 96/100.

This assessment is based on 116,227 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.5% of ratings point to a safe experience
1.6% of ratings suggest some concerns
3.9% of ratings point to a risky experience

~ Based on 116,227 App Store ratings for Credit Genie.

Is Credit Genie Legit?

Credit Genie: Get Cash Advance appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Credit Genie is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Low value

They start very low offers like 10$ your better off getting yourself a secure credit line with major credit bureaus this is inconsistent loans based on transaction history if your someone who is misfortune this tool is not helpful at all

Does not work or load

Tried multiple times to see if anything will load, it lets you agree to their “terms” but then I can’t access my account to cancel the trial or even use the service. Just now they tried charging me 30 dollars because the app physically does not load my account to try and cancel

Keeps charging after canceling

I have been charged monthly for over a year after I canceled and every time I call I keep being told that they have canceled but I’m not getting a year’s worth of refunds or anything back and it’s still being charged.

SCAM ARTISTS

I used to use credit genie and it was good till I closed my account and paid everything off. Here I am four months later they are still making 20$ charges on my card even tho I don’t owe them anything and the crazier part is the last loan I paid off was 10$ so how tf they keep randomly charging me 20$ I’ll never know I tried to get to customer service they basically forced me to talk a robot for days before getting an agent just for them to say they’re is nothing they can do COME TO FIND OUT THEY ALREADY BEING SUED FOR THIS EXACT THING SO SAVE YOURSELF AND USE “Dave”
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THE WILL KEEP TAKING YOUR MONEY!!!

THEY WILL KEEP TAKING YOUR MONEY AFTER YOU’VE PAID THEM BACK!!! I’VE EMAILED THEM, TRIED A PHONE NUMBER BUT THEY KEEP TAKING MY DANG MONEY!!!

Need gas

When times hard I love credit genie

What Can I Do With $20?!

My first offer was for $20. Hell I can even put gas in my truck with that!!!

Payday advance

I really appreciate the app for helping me when I was in a tight spot but the cons of everything where it’s super hard for someone who is already stressed about there situation and it should be as easy as verifying your account and then the system configuring the amount to loan you. Also having to pay $9.49 for same day transfer is crazy knowing the kind of money the app is making for such small loans.
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MONEY THEIF

STOP TAKING MONEY FROM MY ACCOUNT BC I DONT USE YOU AND NOT TRYING TO RENEW YOU ! YOU ARE USELESS !

Useless support

This app is trash.

Just don’t

You will be charged a return fee regardless of how much money is in your account. They will charge you repeatedly instead of simply charging you for the repayment that you owe until your account is in the negatives. They do not stop. My entire paycheck is gone because of them.

Criminal?

Without notice or explanation, they not only refused to offer an advance, but have permanently disabled my account. But they conveniently did not disable their automated withdrawals for the membership fee (and other charges which are inexplicable without account access) and refuse to offer support due to me not having an active account.

Make it make sense.
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Gave It A Shot

Gave this a shot when, I was low on funds and needed to pay my bills but didn’t have enough to and I downloaded BEEM and boom the extra money helped me out a ton, very grateful for this app and the financial help I was given

Took

Took money 9.99 for what I don’t use never have

$10

Seriously I thought I’d qualify for more than $10

Ahhh?!?!

Ends have always been great for me me and my wife both use you, but for some reason she’s only emailed your support I’m not even estimating 20 times she’s now unable to borrow but you took the $9.99 fee and for what for what people borrow for an advance?! can’t get anybody to fix the other account that has her bank account linked that isn’t hers so now she’s unable to get in advance when she wants it
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$100 cash advance

I had $100 cash advance from them only had to repay $114.99. They took out 2 $114.99 payments and won’t make things right. I won’t ever use their app again.

Actually Works!

As long as you have linked a bank account that shows a couple recent (last 2-3) direct deposits you should be approved

Horrible

Filled out their application and said I get paid every other Friday and they still try to take their money out 2 days before

Stole money from my account!

Do NOT use this company! I received a cash in advance and unfortunately on my repayment day, there was a delay of my paycheck deposit. The company attempted to take the repayment and it failed the first time. A few hours later, my check was deposited, and they attempted to take my repayment, not only once but three times in total. This was three weeks ago and I still have not received the refund. I’m entitled to over $500. I cannot find a telephone number for them and my emails have stopped being responded to at this point. I am a single mother and I have not been able to pay crucial bills due to this and I can’t afford to lose $535. Shame on this company.
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