Fraudulent Company
They sell counterfeit products and don’t have any customer care service - just useless ai bots, they hardly fulfill your orders on time and when done they send cheap counterfeit products, Dont waste money on this app, they are scammers - Check REDDIT once before ordering !
Don’t order from this app
You never get your order delivered they just keep pushing your delivery date and there is not customer support
Do not trust this platform-they completely lack accountability once they have your money.
I placed an order for a Michael Kors Marilyn bag on June 26th, which came with a guaranteed delivery date of June 30th. Not only did they fail to deliver on time, but their customer support went completely dark and refused to give proper updates for weeks.
On July 10th, an agent called me with a bizarre geopolitical excuse, claiming they couldn't source the bag from the US due to a "UK-Iran war issue." They told me they could only fulfill the order from Singapore if I paid an additional ₹3,948. When I objected—rightfully stating they should honor the advertised discount price—the agent coaxed me into paying the extra fee by promising a ₹5,000 gift voucher for the extreme delay, plus a 10-15% discount on my next order.
The bag finally arrived today, weeks late. When I contacted customer care to claim the promised ₹5,000 voucher, they flatly denied it, claiming the "alternative order was delivered on time" (it wasn't!) and tried to insult me with a measly 5% coupon instead.
This company uses fake delivery guarantees to lock in your money, invents supply chain crises to extort extra payments, and lies about compensations to get you to agree to price hikes. Buyer beware—their customer service is entirely unethical. Save your money and shop from a reputable platform.
On July 10th, an agent called me with a bizarre geopolitical excuse, claiming they couldn't source the bag from the US due to a "UK-Iran war issue." They told me they could only fulfill the order from Singapore if I paid an additional ₹3,948. When I objected—rightfully stating they should honor the advertised discount price—the agent coaxed me into paying the extra fee by promising a ₹5,000 gift voucher for the extreme delay, plus a 10-15% discount on my next order.
The bag finally arrived today, weeks late. When I contacted customer care to claim the promised ₹5,000 voucher, they flatly denied it, claiming the "alternative order was delivered on time" (it wasn't!) and tried to insult me with a measly 5% coupon instead.
This company uses fake delivery guarantees to lock in your money, invents supply chain crises to extort extra payments, and lies about compensations to get you to agree to price hikes. Buyer beware—their customer service is entirely unethical. Save your money and shop from a reputable platform.
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Absolute scam and zero customer support
This app is an absolute scam and engages in highly fraudulent practices. I ordered a Coach bag worth ₹18,000, which arrived with a scratch on the leather. When I immediately opened the app to initiate a return under their 3-day policy, the app had fraudulently backdated my delivery status to exactly 3 days prior, locking me out of the return option.
I have clear, undeniable proof—including WhatsApp messages, delivery partner updates, and emails—confirming the actual date of delivery. When I contacted customer care, they dismissed it as a "technical glitch" but refused to honor the return.
They dragged this issue out for a month and a half, putting me on hold and repeatedly promising a resolution within "48 to 72 hours." Now, they have completely stopped replying to my messages. After speaking with friends and colleagues, I realized this is a widespread pattern of deceit and that many others have been scammed by this application in the exact same way.
I have saved all documentation, delivery receipts, and customer service chat transcripts. I am officially filing a formal complaint with the National Consumer Helpline (NCH) and initiating legal action/a lawsuit against them. Save your money and stay far away from this fraud app.
Thats the reason the product is slightly cheap here.
I have clear, undeniable proof—including WhatsApp messages, delivery partner updates, and emails—confirming the actual date of delivery. When I contacted customer care, they dismissed it as a "technical glitch" but refused to honor the return.
They dragged this issue out for a month and a half, putting me on hold and repeatedly promising a resolution within "48 to 72 hours." Now, they have completely stopped replying to my messages. After speaking with friends and colleagues, I realized this is a widespread pattern of deceit and that many others have been scammed by this application in the exact same way.
I have saved all documentation, delivery receipts, and customer service chat transcripts. I am officially filing a formal complaint with the National Consumer Helpline (NCH) and initiating legal action/a lawsuit against them. Save your money and stay far away from this fraud app.
Thats the reason the product is slightly cheap here.
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Fake and order cancellation
For order cancellation i tried to do it the given window and the chat bot said we have created ticket but order never got cancelled
It is a scam
It is a scam
