Apple Watch
Week support
Response from developer
Hello MG10MJ, thanks for your feedback! We are hoping that the subsequent app updates have fixed the issue for you ... but if not, please email us at mobileid@datawatchsystems.com so that we can dig into the issue a bit further. We definitely want to help ensure you have a smooth app experience! - The Datawatch team
Watch App?
Response from developer
Hello Biesel1124, thanks for your feedback! We do have this available in Apple Watch for select buildings. Please ask your building management to contact their Datawatch representative to begin the process. - The Datawatch team
Get help
Response from developer
Hello wtmoose, thanks for your feedback! We are hoping that the subsequent app updates have improved the app experience for you ... but if not, please email us at mobileid@datawatchsystems.com with any feedback or suggestions. We definitely want to help ensure you have a smooth app experience! - The Datawatch team
Mobile Access App
Doesn’t help when the office is closed for the weekend!
Response from developer
Hello Dud Sr, thanks for your feedback! We are hoping that the subsequent app updates have fixed the issue for you ... but if not, please email us at mobileid@datawatchsystems.com so that we can dig into the issue a bit further. We definitely want to help ensure you have a smooth app experience! - The Datawatch team
Good idea/Poor design
Response from developer
Hello Diablitro, thanks for your feedback! We are hoping that the subsequent app updates have fixed the issue for you ... but if not, please email us at mobileid@datawatchsystems.com so that we can dig into the issue a bit further. We definitely want to help ensure you have a smooth app experience! - The Datawatch team
App bombs
Apps shouldn’t fail like that, especially for something like a security app
Response from developer
Hello Simple Meditator, thanks for your feedback! We are hoping that the subsequent app updates have fixed the issue for you ... but if not, please email us at mobileid@datawatchsystems.com so that we can dig into the issue a bit further. We definitely want to help ensure you have a smooth app experience! - The Datawatch team
App decided to not work
Response from developer
Hello jna143, thanks for your feedback! We are hoping that the subsequent app updates have fixed the issue for you ... but if not, please email us at mobileid@datawatchsystems.com so that we can dig into the issue a bit further. We definitely want to help ensure you have a smooth app experience! - The Datawatch team
Crashes when I put in code
Response from developer
Hello mercurini, thanks for your feedback! We are hoping that the subsequent app updates have fixed the issue for you ... but if not, please email us at mobileid@datawatchsystems.com so that we can dig into the issue a bit further. We definitely want to help ensure you have a smooth app experience! - The Datawatch team
Works, but needs improvement
Response from developer
Hi Whattup, thanks for your feedback! Please email us at customerservice@datawatchsystems.com so that we can dig into the issue you reported (app crashing) a bit further. We definitely want you to be able to use the app without this issue! - The Datawatch team
