Datawatch Mobile Access User Reviews

Customer Experience

Positive experience0.0% of reviews
Neutral20.0% of reviews
Negative experience80.0% of reviews

~ Based on 10 written reviews from the US App Store.

Is Datawatch Mobile Access Safe?

Datawatch Mobile Access has mixed safety signals based on user ratings. AppsHunter Safety Score for Datawatch Mobile Access is 55/100.

This assessment is based on 129 user ratings, with an App Store average of 2.6/5.

Safety Analysis

37.1% of ratings point to a safe experience
3.2% of ratings suggest some concerns
59.7% of ratings point to a risky experience

~ Based on 124 App Store ratings for Datawatch Mobile Access.

Is Datawatch Mobile Access Legit?

Datawatch Mobile Access appears to be a legitimate app. AppsHunter Legitimacy Score for Datawatch Mobile Access is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Apple Watch

Would be great if this app worked on the Apple Watch with as a standalone app or in close proximity to the iPhone.. I just started using this app. So far, so good on the iPhone Because of the lack of Apple watch compatibility I rate it three stars.

Week support

Headache! I came to the office and this app doesn’t work to get me in.

Response from developer

Hello MG10MJ, thanks for your feedback! We are hoping that the subsequent app updates have fixed the issue for you ... but if not, please email us at mobileid@datawatchsystems.com so that we can dig into the issue a bit further. We definitely want to help ensure you have a smooth app experience! - The Datawatch team

Watch App?

Why is there not a watch app for this so I don’t have to carry my phone when I leave condo? Follow Latch’s model or Butterfly.

Response from developer

Hello Biesel1124, thanks for your feedback! We do have this available in Apple Watch for select buildings. Please ask your building management to contact their Datawatch representative to begin the process. - The Datawatch team

Get help

This app is so poorly designed, it is offensive

Response from developer

Hello wtmoose, thanks for your feedback! We are hoping that the subsequent app updates have improved the app experience for you ... but if not, please email us at mobileid@datawatchsystems.com with any feedback or suggestions. We definitely want to help ensure you have a smooth app experience! - The Datawatch team

Mobile Access App

Poor. Every time my phone’s operating system is updated, the app does not work, and I have to get a new security code.
Doesn’t help when the office is closed for the weekend!

Response from developer

Hello Dud Sr, thanks for your feedback! We are hoping that the subsequent app updates have fixed the issue for you ... but if not, please email us at mobileid@datawatchsystems.com so that we can dig into the issue a bit further. We definitely want to help ensure you have a smooth app experience! - The Datawatch team

Good idea/Poor design

Keeps crashing and logging me out

Response from developer

Hello Diablitro, thanks for your feedback! We are hoping that the subsequent app updates have fixed the issue for you ... but if not, please email us at mobileid@datawatchsystems.com so that we can dig into the issue a bit further. We definitely want to help ensure you have a smooth app experience! - The Datawatch team

App bombs

This app is unstable. When I paste a security code into it, it bombs.

Apps shouldn’t fail like that, especially for something like a security app

Response from developer

Hello Simple Meditator, thanks for your feedback! We are hoping that the subsequent app updates have fixed the issue for you ... but if not, please email us at mobileid@datawatchsystems.com so that we can dig into the issue a bit further. We definitely want to help ensure you have a smooth app experience! - The Datawatch team

App decided to not work

The app decided to ask me for an invitation code even though I had previously been using the app without any issues. And there is no contact information so I can get this resolved.

Response from developer

Hello jna143, thanks for your feedback! We are hoping that the subsequent app updates have fixed the issue for you ... but if not, please email us at mobileid@datawatchsystems.com so that we can dig into the issue a bit further. We definitely want to help ensure you have a smooth app experience! - The Datawatch team

Crashes when I put in code

Invitation code causes crash

Response from developer

Hello mercurini, thanks for your feedback! We are hoping that the subsequent app updates have fixed the issue for you ... but if not, please email us at mobileid@datawatchsystems.com so that we can dig into the issue a bit further. We definitely want to help ensure you have a smooth app experience! - The Datawatch team

Works, but needs improvement

Lacks ability to add card to Wallet, but scanning your phone opens the wallet anyway. Frequently gets “disconnected” and you have to manually open the app to get it to start working again.

Response from developer

Hi Whattup, thanks for your feedback! Please email us at customerservice@datawatchsystems.com so that we can dig into the issue you reported (app crashing) a bit further. We definitely want you to be able to use the app without this issue! - The Datawatch team