The best app
I recomed this app
Great service
So far this app has helped me a lot in paying my bills when I dont have the full amount and I could make payments. And they communicate very well and right away. Love it.
HORRIBLE! DO NOT WASTE YOUR TIME!!!
I uploaded a bill for the first time yesterday because I was in a financial pinch and needed some temporary help. I was already surprised to find out that there is a $13.99 membership fee, but on top of that, they also require a $39.99 deposit in addition to the cost of your first installment. They say the deposit is refunded once you complete your payment plan, but if someone is already struggling financially, having to come up with almost $40 extra upfront can completely defeat the purpose. I could understand a small deposit, but nearly $40 is excessive.
What makes matters worse is that my bill still hasn’t been paid. My service is scheduled to be disconnected if the payment isn’t received by the end of today, and I have been unable to get any real assistance.
Their claim of having “great customer service” is honestly a joke. There is no customer service phone number, and emails are not being answered in a timely manner. When you’re relying on a company to make a bill payment on your behalf, being unable to reach anyone when there is a problem is extremely frustrating and concerning.
I’ve seen several people calling this company a SCAM, and after my first experience, I’m honestly starting to understand why. I really hope they resolve this situation, but based on my experience so far, I would strongly caution others to think twice before relying on this service when they’re already in a financial bind. - Christopher Jefferson
What makes matters worse is that my bill still hasn’t been paid. My service is scheduled to be disconnected if the payment isn’t received by the end of today, and I have been unable to get any real assistance.
Their claim of having “great customer service” is honestly a joke. There is no customer service phone number, and emails are not being answered in a timely manner. When you’re relying on a company to make a bill payment on your behalf, being unable to reach anyone when there is a problem is extremely frustrating and concerning.
I’ve seen several people calling this company a SCAM, and after my first experience, I’m honestly starting to understand why. I really hope they resolve this situation, but based on my experience so far, I would strongly caution others to think twice before relying on this service when they’re already in a financial bind. - Christopher Jefferson
Show more
This app is a lifesaver
I have been using this app for about six months now. My bills are paid on time and I have no issues. I am very thankful when I am in a pinch and bills are due.
Undecided
Sometimes they are really helpful. I get my bills paid without a problem. I paid them on time and build my Credit, but their are just sometimes when you look on your account and you see things on there that don’t belong to you ..at this moment you’re having to contact them by e-mail, speaking to different representatives never speaking to the same one… constantly reiterating and sending uploads of the problem.. arguing for 2 to 3 weeks just to get them to remove something off your account that doesn’t even belong to you… so the security of your account should be in question. on an average scale of 1 to 10, I would give them a six, because it takes Customer service too long to handle their business. The time it takes for customer service to resolve the issue you will look at your credit score and realize you’ve lost 22 points. They have already contacted the three credit bureaus and you have delinquent notices for non-payments. Maybe even the charge off… Best advice I can give is keep all your receipts of the conversations and charges because you definitely will need them.
Show more
Disappointed
I have been trying to reach out to someone regarding a bill that was never paid however deferit is taking the money out of my account. And I still have the creditor calling me for payment . I have tried several times s to reach out to deferit and all you get is a AI robot you can not speak to anyone. Very disappointed with this service and will be cancelling not using it anymore
Show more
Bad customer service and bad service
I’ve used deferit a couple of times with no issue. This time the bill was not paid with the company, but deferit says the bill was payed. Whichever caused my utilities to be shut off. Deferit has yet to respond to me about the issue
Trustworthy & WORTH the subscription
At first I was worried a is it legit, trustworthy, is there a huge hidden fee catch? SO GLAD I came across Deferit. After a little research thru Google Ai & reviews, I can honestly say subscribing to Deferit was the best! Thanks Deferit, for helping manage my monthly bills and relieving my stress!!
Show more
Brilliant
I have found deferit so helpful when i need to pay a bill as it has allowed me to receive bonuses from electricity bills for paying on time and I don't get late fees. It takes the stress out of how you are going to pay a bill if you’re strapped for cash. I highly recommend deferit to anyone who wants to keep on top of bills and avoid paying late fees.
Show more
Have to Pay Subscription
I’m trying to save money and now you have my personal information linked before finding out at the end I have to do the subscription…
Don’t do it
They suck and a scam .
Best app EVER!
Saved me several times from shutoffs. Definitely helps me keep up during layoffs.
Love
Still in love with this app one of the best bill pays apps in my Arsenal. They make everything so simple inconvenient and the update to the App has even made it 10 times better!
Bill payment
It’s not giving me the option to pay in 4 payments
Not worth it/CORPORATE GREED!
Deferit is the only major BNPL platform that charges you a mandatory monthly subscription fee.
• At $14.99 per month, you are paying $179.88 a year just for the right to split your bills.
• If you use it to split a standard $100
electricity bill, that $14.99 fee operates like a massive, hidden interest rate on the money you are temporarily borrowing.
Almost every major utility, internet, or phone provider already offers free, official deferred payment arrangements or budget billing plans.
They promise to negotiate your bills, but under the Lite plan, they take 50% of whatever money they save you.
Using this app is like paying someone $15 a month just to hand you a small loan. It is usually much better to just talk to your bill company directly.
• At $14.99 per month, you are paying $179.88 a year just for the right to split your bills.
• If you use it to split a standard $100
electricity bill, that $14.99 fee operates like a massive, hidden interest rate on the money you are temporarily borrowing.
Almost every major utility, internet, or phone provider already offers free, official deferred payment arrangements or budget billing plans.
They promise to negotiate your bills, but under the Lite plan, they take 50% of whatever money they save you.
Using this app is like paying someone $15 a month just to hand you a small loan. It is usually much better to just talk to your bill company directly.
Show more
No more over due accounts
Since I have started using Deferit I have not had a late fee on any of my accounts,my credit score has gone up and it’s so much better. I have been using Deferit for around 5+ years now it’s so easy and convenient. I will continue using it as I find I have more money in my account each week and all my bills are paid.
Show more
Deferit
Always helps to get bills paid on time and helps your credit score
Customer service
The customer service seems to be lacking in responsiveness and conclusion
Easy to use
Absolutely love this app it gives me the help to get bills paid on time with a little wiggle room to pay them off in a timely fashion
Scam app
I will report to bbb . You can only use the app if you pay for it . I paid for my one month and they talking about I gotta pay again . Now my $15 is gone and I can’t use the service .
